What belongs in the job description for an EE manager?

[Loretta Donovan]

If you were going to create a new position for an EE manager, what responsibilities would you include? What qualifications would you expect? Assume the company has some beginning engagement activities in place and a strategy has been developed to grow EE exponentially over the next 2 years. If you have a job description you can share (either offline or online), it would be welcome.

[Terrence Seamon]

Hi Loretta,
I just sent you some info (via Yahoo email) on a job ad from T-Mobile for a Sr EE Manager. The responsibilities in their ad include:

- Be a change agent
- Provide counsel to Sr Mgmt
- Develop an EE strategy
- Identify baseline measures
- Collaborate across unit lines
- Identify best practices
- Implement initiatives

One item that is especially interesting: "Outline the end to end employee experience at T-Mobile, key moments of truth important to employees, and associated opportunities for improvement in order of priority."

Terry

[Loretta Donovan]

Hi Terry,

Yes, I found that one too. There are so few jobs on the market like it.

Loretta

[David Zinger]

Hi Loretta,

I think these positions will grow and become more numerous. In some ways EE is in the beginning stages for many companies radar screens. How is that for a mixed metaphor radar screens and infants!

I think the person themselves must show healthy engagement with work and others. The ability to weave meaning and measurement and to have "wide eyes" so that engagement is for the benefit of all.

At times, the manager will need to educate and advocate while having big ears to listen to the plethora of perspectives and experiences on the topic.

I hope there will not be a list of competencies for the manager, we need people who are more than competent we need extraordinary people to champion these efforts.

David

[Tim Wright]

Loretta -

Rather than "What belongs in the job description for an EE manager?"

I would prefer the question "What employee engagement expectations belong in every manager's job description?"

Tim

[Blues]

I am in the same situation like you Lorreta. Should you receive information it will help!