I will admit to being sometimes confused, as I am now...
My recollection is that one of Japan's contributions to the world was Kaizen and its focus on continuous improvement of quality / production through the generation of lots of ideas from employees. One stat from files was that a manufacturer in 1986 got 6 million ideas from the employees (one individual contributed 15,681!). One would logically think that kaizen and engagement would be pretty tied together.
Then I look to confirm these same ideas in the TowersPerrin (2008) report on engagement that only 3% of Japanese employees are engaged and 25% enrolled -- that 16% are disengaged. The numbers for the US are 14%, 42% and 11% and South Korea is 8%, 45% and 7% respectively for these same categories. Granted these are different cultures, to be sure.
So, I am confused. Anyone have thoughts or insights into these numbers and this situation?