Measuring Employee Engagement

[Chacha Camelia Benjelloun Touimy]

Hello everybody,

I am currently designing a survey to measure employee engagement, and I would like your insight on how to measure it in relationship to performance and retention. We know it increases both, but I am interested in getting company-specific data to show its importance.
I thought of a percentage scale: What is percent chance that you leave this organization? but there is the concern that this question might change people's behaviors ...
Also, I am concerned about not measuring only the conditions that foster employee engagement but the state of mind, behavior that are symptoms of it, rather than precursors of it. But I am worried this cannot fit a standard for benchmark ...

Would you help me have more insight on these matters? Thanks a lot ! :)

[Jack Paluszek]

Have you tried using the 12 question survey from "First Break all thr Rules" by Buckingham and Coffman?

[Nick McCormick]

Not sure if this is the same as the one mentioned but Gallup has 12 Questions that they use.
http://www.workforce.com/section/09/article/23/53/40.html

[Chacha Camelia Benjelloun Touimy]

Thanks a lot for your help !
I actually did have a look on Gallup's 12 Questions, the only worry is that it measures more the enablers of employee engagement than employee engagement itself. I have however grouped the items into themes, and only one question of teh survey is designed to help identify the enablers (multiple-choice question). What do you think about it?

[David Zinger]

Gallup Q12.

It is important for all of to recognize that this survey is owned by Gallup and cannot be used without their consent. We are indebted to their contributions to this field and I trust we will all respect their work.

David