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Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?

Replied Jul 10

Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?

Replied Jul 10

Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?

Replied Jun 7

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Agnes Goh replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Thanks for sharing your experiences.. I've also learnt that communication, communication and more communication is vital.

July 10

Agnes Goh replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Thanks for sharing your experiences. Great ideas. I was thinking the same as your 2nd suggestion. Putting the various managers best practices/ action plans on the intranet to share with the organisation. Increasingly, my strategy is to stop talkin...

July 10

Jack Kennedy replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

There are a couple of thoughts that come to mind on this issue. The first is that far too many organizations seem to see an engagement survey as something different than a general employee survey. As a result, they frequently forget the survey bes...

July 9

Scott Schwartz replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Hi Agnes -- Two quick thoughts: - leaders/managers are part of the solution but so are peers. For years Delta ran a recognition program where 80% of the recognition awards were peer-to-peer (and no money value attached.) Managers can't be omnipr...

June 25

Linda Gottschalk replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Agnes - Great questions. Two ideas from my experiences: 1) Use a survey that measures more than just engagement. At one company I know they used a survey that measured both engagement of employees and behavior of managers, and then correlated that...

June 25

Abhishek Mittal left a comment for Agnes Goh

June 18

Tom Rausch replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Agnes, The thing that jumps to mind for me is whole-system change interventions, most notably integrating Appreciative Inquiry processes such as summits and dialogues. This has worked at thousands of organizations of all stripes. The AI commons i...

June 12

Rob Fox replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Most often managers and leaders wish to inspire higher engagement - from and for themselves and from and for their people. After all higher engagement is a good thing across almost all dimensions However, they also lack the tools, ideas and suppo...

June 10

Agnes Goh replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

I'm glad the discussion is still going on. Thanks for the various inputs. I agree with Anja. Ultimately, it is the quality and openness of the conversations between manager and employee that can help build engagement. But I find that Asians tend t...

June 7

Terrence Seamon replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Wonderful point, Anja, about feedback to Managers from Employees. http://learningvoyager.blogspot.com/2004/12/upward-feedback-in-todays-era-of.html Terry

June 5

Anja S replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Hi Agnes, in my opinion the managers make all the difference to the engagement or disengagement of employees. Meaning, we should focus on educating the managers on how to recognize their team's needs, challenges, personalities, motivational drive...

June 5

Doug Shaw replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Two quick thoughts based on my experience. No to a link between £ and EE scores - you get what you pay for. Most EE surveys have too many questions, plenty of them poorly worded, less is more. I'd look to Marcus Buckingham's First Break All The ...

June 5

George A Guajardo replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Greetings Agnes, in answer to your second question, this is a good approach in theory. However, I have seen it executed in two different places to little effect. The first reason I think it did not work, is that the engagement score was linked to ...

June 4

Agnes Goh replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Thanks for sharing your opinion and experience, Terence and Nick. Managers and employees need to see that the engagement survey is a tool to help them improve their work environment. They need to have ownership of the tool and not view that its a...

May 15

Agnes Goh replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Thanks Hugh for the links. It is useful and helpful research that I need.

May 14

Nick McCormick replied to Agnes Goh's discussion 'Are Managers and Leaders of the Organisation the Key Influencer for increasing employee engagement and how can we improve post-survey change efforts?'

Agnes, In my experience the reason most employee surveys are of little value is that nothing is done with the results. Sometimes select information is shared. Sometimes action plans are even put together. However, in the majority of cases, the wor...

May 10

Profile Information

Who are you?: People Development & Engagement Practitioner

What is your interest or involvement in employee engagement?: Involved in OD and change management for my organisation, in particular employee engagement and leadership development

Where are you located?: Singapore

Comment Wall (3 comments)

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At 9:17pm on June 18, 2009, Abhishek Mittal said…: Great to connect with you here!
I write about employee engagement, change management and a lot of other things at http://abhishekmittal.com

At 4:01pm on May 9, 2009, Terrence Seamon said…: Agnes,
Welcome to the Manager Tools group!
Terry

At 7:15am on May 7, 2009, David Zinger said…: Agnes,

Welcome to the employee engagement network. I am so pleased you joined us from Singapore. I often read that Singapore has low levels of employee engagement. Do you find this statement to be true or do you have another perspective. I would love to hear you thoughts.

Let me know if I can be of assistance.

David

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Words of Wisdom

An engaging look at some words of wisdom. Which statements do you believe fits best for employee engagement?

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Anthony Sork replied to Anthony Sork's discussion 'Summary Of Engagement Research 2008/2009'

Excellent - thanks Heather!!

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Heather Daigle replied to Anthony Sork's discussion 'Summary Of Engagement Research 2008/2009'

I summarized some high-level thought leadership from firms such as DDI, McKinsey, Towers Perrin, and Hewitt in my latest blog post. These are all papers from the last several months discussing engagement: bit.ly/3a4uft I know that Towers Perrin a...

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Chacha Camelia Benjelloun Touimy replied to Chacha Camelia Benjelloun Touimy's discussion 'Measuring Employee Engagement'

Thanks a lot for your help ! I actually did have a look on Gallup's 12 Questions, the only worry is that it measures more the enablers of employee engagement than employee engagement itself. I have however grouped the items into themes, and only o...

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