The Employee Engagement Network

Annette Butler
  • Washington DC
  • United States
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Check out MSPB's February 2009 Issues of Merit Newsletter, see the first article for the subject article. Here is a link: http://www.mspb.gov/netsearch/viewdocs.aspx?docnumber=396435&version=397287&application=ACROBAT or visit: www.mspb.gov and ...
March 9

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At 11:59am on August 12, 2009, David Zinger said…
Annette:
I was so glad you posted to the Engage-5 for my own website. I think some of the fine contributions you made got lost at this site. I will see if I can rekindle the focus.
David
At 8:30pm on November 25, 2008, David Zinger said…
Annette:
Welcome to the employee engagement network. I am conducting a session 14 management provocations in Washington in 2 weeks and look forward to spending time seeing DC with my wife. Any must see recommendations?
David
At 3:10pm on November 25, 2008, Susan Robinson said…
Thank you for posting this study, Annette! It contributes to the knowledge base about engagement, and it's encouraging to see that the federal government recognizes its value. Will the MSPB continue to have a role in promoting engagement in the federal workforce?
At 9:35am on November 25, 2008, Annette Butler said…
NEW MSPB REPORT FINDS THAT GREATER EMPLOYEE ENGAGEMENT IS RELATED TO BETTER AGENCY OUTCOMES

In this era of dwindling resources, Federal agencies continue to experience pressure to improve results while an increasing number of their employees reach retirement age and the struggle to find talented new employees intensifies. Federal agencies can continue to thrive in this atmosphere by employing management strategies that will fully engage their employees. In the U.S. Merit Systems Protection Board’s (MSPB) recent report, The Power of Federal Employee Engagement, MSPB notes that employees who are fully engaged tend to work in agencies that have better programmatic results, use less sick leave, and are less inclined to leave their agency.

Employee engagement is a heightened connection between employees and their work, their organization, or the people they work for or with. Federal employees are more engaged when they have pride in what they do and where they do it, are satisfied with their agency leadership, have an opportunity to perform well at work, are satisfied with the recognition they receive, have some prospect for future personal and professional growth, and work in a positive environment where there is a focus on teamwork. “Federal supervisors and managers have an important role to play in engaging employees—those who are successful in engendering these attitudes will lead a more engaged work force that will produce better outcomes for their agencies,” observes Chairman Neil A. G. McPhie.

MSPB’s report is based on results from the 2005 Merit Principles Survey of over 35,000 Federal employees. It reports that about one-third of Federal employees were fully engaged, almost one-half were somewhat engaged, and the remaining 17 percent were not engaged. There were differences in the level of employee engagement among different groups of Federal employees. For example, more members of the Senior Executive Service (SES) were fully engaged than supervisory employees, who were, in turn, more engaged than nonsupervisory employees. In addition, there were wide differences in the engagement level of employees of different agencies—in some agencies almost half of the employees were fully engaged while in others, only about one-quarter were engaged.

Among the actions that agencies can take to improve the engagement level of their employees are ensuring a good fit between employees and their jobs, managing employee performance with the attention it deserves, stimulating employee commitment, and recruiting and selecting supervisors based on their supervisory proficiency instead of solely on their technical expertise. “By establishing a link between employee engagement and agency outcomes,” says McPhie, “we hope to refocus attention and energy on management practices that can increase the level of employee engagement in Federal agencies.”

The MSPB is an independent, quasi-judicial agency that protects Federal merit systems and the rights of individuals within those systems. To request a free printed copy of the report, e-mail STUDIES@mspb.gov; call (202) 653-6772, extension 1350, or write: Merit Systems Protection Board, Office of Policy and Evaluation, 1615 M Street NW, Washington, DC 20419. The report may be downloaded from the "MSPB STUDIES" page of the Board’s website at www.mspb.gov.
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Profile Information

Who are you?
Public Affairs Rep at MSPB
What is your interest or involvement in employee engagement?
US Merit Systems Protection Board Research Project
Website:
http://www.mspb.gov/sites/mspb/pages/MSPB%20Studies.aspx
Where are you located?
Washington DC
 
 

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Excellent - thanks Heather!!
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I summarized some high-level thought leadership from firms such as DDI, McKinsey, Towers Perrin, and Hewitt in my latest blog post. These are all papers from the last several months discussing engagement: bit.ly/3a4uft I know that Towers Perrin a...
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Thanks a lot for your help ! I actually did have a look on Gallup's 12 Questions, the only worry is that it measures more the enablers of employee engagement than employee engagement itself. I have however grouped the items into themes, and only o...
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