The Employee Engagement Network

Bay Jordan
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  • Blackburn
  • United Kingdom
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Perhaps I am obtuse and missing the point, but it strikes me that this is not a paradigm shift, but simply the obverse of the same coin. It is on this forum that Employee Engagement has been described as changing the culture from 2nd person singular…
October 24, 2009
Inspire people to act as it was their own business.
October 15, 2009
Bay Jordan added a discussion
Does anyone out there have an impactful graphical representation showing what a difference EE makes to a company's performance, either directly or comaparing performance in High EE organisations to those with low EE? I have search the web, but to li…
August 10, 2009
The shocking think about this story is not Luke's attitude, but the fact that it tends to be pretty widespread. I wonder whether he also refuse to pay tips? Because after all those people are simply doing their jobs too.
June 25, 2009
Bay Jordan added a discussion
I am updating and re-publishing my book, "Lean Organisations Need FAT People" and I am looking for facts and figures on the costs of disengagement/benefits of engagement. The web is full of data, but most of it is third-hand and it is often difficu…
March 10, 2009
Robert Thank you for taking the time and trouble to post this comment. It certainly is worth reading and I shall consider buying the book to learn more. The statistic that only 1 in 10 out of 88,000 feels that senior management treats them as a co…
January 28, 2009

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At 11:29am on December 12, 2008, Michael Kanazawa said…
Bay,

I'd like to learn more about your work and ideas. Your post on EE and Brand is right up the alley of things we are working on as well. Please suggest an article or white paper where I can get a start on knowing what your big ideas are. Then lets also schedule some time to talk further. I'm in the U.S. Pacific time zone...are you in the UK? We can find a good time to talk I'm sure. Look forward to meeting and learning more about your work.

Mike

Mike
At 11:49am on November 4, 2008, Jo said…
Hi Bay, delighted to see you here. Of course join up to the UK network. Let's get it humming?

How are you doing? Actually was talking to someone on LinkedIn earlier. She identifies ways to increase revenue for businesses. Hits the sore spot so to speak! What do you think of that approach to supporting businesses?
At 7:10am on October 23, 2008, David Zinger said…
Hi Bay,
I agree somewhat with making the case but I don't like to overstate the case. I think the difficulty I have is when I work with groups I don't find this kind of number and it seems like such a diservice to the employees. The other concern is that I am not sure that engagement can be measured by a survey very well when I think it changes if not daily, almost hourly. I would love to see less anonymous work and more authentic and real conversations between everyone in the workplace. I don't care if 22% are disengaged as much as I care if you are disengaged, why, and what we can do about it, including holding this engaging assessment conversation. Okay, I'll get off my engagement soapbox now :)!
At 6:19pm on October 22, 2008, David Zinger said…
Hi Bay,
Thanks for the introduction to yourself and to zealise. I think some of the disengagement numbers are overstated, at least from my perspective. I, on average, only see about 20% disengagement which is what you might expect with a bell curve distribution. I get concerned sometimes that engagement survey companies report higher numbers...perhaps just my skeptical side.

Welcome aboard and I look forward to your participation and appreciate your firsthand experience.
David

Profile Information

Who are you?
Feedback from a survey undertaken as pre-work for a recent training course identified that my "unique ability" is to "see the big picture and identify and solve the systemic problem"; "an ability and passion for thinking outside the box and challenging the status quo" and "an ability to envisage a future that is radically different from the status quo." I was delighted with this feedback because it coincided nicely with my own self-perception; and often one's perception of one's self does not coincide with what others think.

After a career spent in financial management and business process improvement and middle-management change initiatives, I realised that implementing new systems with little or no involvement from the users most affected by them with just a day or two's training before they went live was pretty stupid. Convinced that "HR is the new IT" I decided to use my visionary and strategic capabilities and launched my own business to operate as an independent consultant.
What is your interest or involvement in employee engagement?
My mission is to reduce the amount of "human economic waste" in the workplace and to that end I have taken the statement "People are our greatest asset" literally and devised a method for valuing people to put them on the balance sheet, thereby securing their engagement by having them actually treated as such - rather than as just a cost!
Website:
http://www.zealise.com
Where are you located?
United Kingdom

Bay Jordan's Blog

Bay Jordan

Maslow, Happiness, Employee Engagement & Value

“We’re so engaged in doing things to achieve purposes of outer value that we forget that the inner value, the rapture that is associated with being alive, is what it’s all about.” Joseph Campbell

Whatever philosophical debates that statement might open up, it certainly could be argued that in a modern work context people have lost any sense of the “rapture associated with being alive.” At a time when working conditions are arguably better than at any time in recorded history, empl… Continue

Posted on December 2, 2008 at 11:31am — 2 Comments

Bay Jordan

Employee Engagement = Brand Alignment

“The highest reward for a person’s toil is not what they get from it, but what they become by it.” John Ruskin

A modern day cynic might well scoff at these words and the idealism behind them and rebut them with Richard Nelson Bolles’ description of the American workforce from his 1970 book, ‘What Colour is Your Parachute’, "There is a vast world of work out there in this country, where at least 111 million people are employed in this country alone--many of whom are bored out ofContinue

Posted on November 17, 2008 at 12:06pm — 3 Comments

Bay Jordan

Leading Out of Recession

Given the difficult times, we have to invest in good quality leadership rather than reorganising and restructuring or trying to manage our way out.” Dominic Turnbull MD McLane Group (quoted in Top Consultant Newsletter)

This is one of the most sensible statements about the current financial and economic climate I have read in weeks. It is also a very polite, diplomatic way of saying that the knee-jerk response of managers to reorganise and restructure is simply shuffling the deck… Continue

Posted on November 3, 2008 at 3:50am —

 
 

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Bob Kelleher added a blog post
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Ah, the script for a boss! That is easy, but a long way from the traditional one. First, I suggest the boss do a quick read of Douglas McGregor's "The Human Side of Enterprise" to gain an understanding of the theory behind X and Y. Then commit the…
5 hours ago
Jon... Great stuff. Particularly like the piece about attacking "internal friction". I still think the macro issues, namely around what kind of relationships does the organisation wish to have with specific groups/classes of employees need to be c…
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Ray Seghers Brainstorming new Blog ideas for 2010.
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My view on this is that where you treat employee engagement like a ‘big bang’ corporate change programme it will always carry a significant risk of turning into an ‘organisational Vietnam’. Don’t go to war in the first place! Do it by taking lots a…
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Manage by being a part of them, not by standing apart from them. Sujata Dev
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