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Bill Hogg PerformanceExcelerator
- Male
- GTA Toronto, Ontario
- Canada
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Latest Activity
Don't Just Turn Up -- Turn On!
Katie, this is an area I can help you with. If I read your profile correctly that you are a public service worker, you might find my experience with both ethe City of Toronto (Exhibition Place) and Ontario government (ServiceOntario) relevant. Che...
Bill Hogg PerformanceExcelerator's Discussions
Bill Hogg PerformanceExcelerator's Groups
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Employee Engagement Wr...
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Manager Tools for Empl...
194 members
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Canada
49 members
Improving business results through behaviour change!
Bill's Blog: Customer Service That Astonishes
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Profile Information
- Who are you?
- I am a trusted advisor to senior executives, I work with leadership teams to clarify and focus their organizational goals around the customer -- and then align priorities and accountability to improve performace, productivity and profits.
I work with clients to equip their leadership with the principles, processes and tools to cultivate an engaged “customer-focused” culture that fosters and rewards exceptional performance and productivity.
I am the 'just do it" guy with real life operational experience when you want to get the organization focused on customer loyalty and profitability.
As well, I speak internationally on the importance and impact of an engaged customer-focused culture, either as a guest speaker or acting as a facilitator of a group discussion/workshop.
I can be reached at (905) 841-3191 or by email: bill[at]billhogg[dot]ca
- What is your interest or involvement in employee engagement?
- Consultant & Speaker, Workshops & Facilitation, Motivating & Inspiring Change
- Website:
- http://billhogg.ca
- Where are you located?
- GTA Toronto, Ontario
Comment Wall (7 comments)
- At 4:26pm on January 7, 2009,
Paul Lush said… - Hi Bill!
Just to give you an update - we have postponed our February event until later in the year, I suspect 3rd or 4th quarter. I'll touch base once I'm able to confirm the new dates and agenda...........Paul
- At 10:22am on January 4, 2009,
David Zinger said… - Happy New Year Bill.
I hope you have a great 2009 and I appreciate you being a part of this network.
David
- At 10:17pm on November 11, 2008,
David Zinger said…
- Bill
The "hog" picture is gone. I like the new image on the site. Your image really stands out well in the new design.
David
- At 9:39pm on November 11, 2008,
Terrence Seamon said… - Bill,
Welcome to the Manager Tools group! And it's good to see your face.
Regards,
Terry
- At 12:28pm on October 15, 2008,
Paul Lush said…
- Thanks Bill.......I'm traveling during the next couple of weeks but will touch base with you when I'm back in the office......Paul
- At 3:00pm on October 14, 2008,
Paul Lush said…
- Hi Bill;
I'm curious if you conduct keynotes on the topic of engagement itself? I am planning a leadership conference for February '09 in Toronto and senior management would like this to be a central theme to launch and move forward, especially with our western Canadian management team.
- At 9:40pm on July 24, 2008,
David Zinger said…
- Hi Bill:
Welcome to the network. I always appreciate another Canadian joining us. I look forward to your involvement and participation. Quite a picture you have there!
David
About
Latest Activity
I think recognising your staff becomes all the more important in today's climate of budget cuts, pressures and downsizing. We all want to feel valued, both as employees and human beings, and to have someone else say 'thank you, your continued supp...
Hi Leigh
I am an Employee Engagement Specialist in the department of Organizational Effectiveness. I work for a company about the size that you are looking for. We began kicking off employee engagement surveys last April. As of now we have a year...
... master the art of asking questions!
Teach your employees how to Manage Up: Some people think this is brown nosing, but it's really about helping your boss understand who you are.
Angela,
I think recognition is always essential but we have to look at the deeper reason why. Reward and recognition confirms value. Every human being wants to know, "Does my life matter?" This is the questions we help answer when we reward and re...
Be real, don't use jargon, and be honest. If something is going to hurt people would rather be prepared!
Strive to engender trust by doing what you say and say what you do.
Leigh,
Comments work and I will see what I can do for this Thursday.
David
though published earlier, I found it quite relevant relating innovation and engagement
Remember that employees are human first; seek to build what matters the most to humans - personal relationships.
Communicating "what" is not enough. Explain the "why" behind everything.
Thanks Ben. Look forward to checking out these articles.
Groups
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Manager Tools for Empl...
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Employee Engagement Wr...
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Research on EE
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Employee Recognition
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Engaging Books
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Social media in the wo...
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Engaging Quotations
54 members
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Canada
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UK
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Personal Engagement
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