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Bill Hogg PerformanceExcelerator
- Male
- GTA Toronto, Ontario
- Canada
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Latest Activity
Don't Just Turn Up -- Turn On!
Katie, this is an area I can help you with. If I read your profile correctly that you are a public service worker, you might find my experience with both ethe City of Toronto (Exhibition Place) and Ontario government (ServiceOntario) relevant. Check…
Bill Hogg PerformanceExcelerator's Discussions
Bill Hogg PerformanceExcelerator's Groups
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Employee Engagement Writ…
80 members
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Manager Tools for Employ…
195 members
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Canada
49 members
Improving business results through behaviour change!
Bill's Blog: Customer Service That Astonishes
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Profile Information
- Who are you?
- I am a trusted advisor to senior executives, I work with leadership teams to clarify and focus their organizational goals around the customer -- and then align priorities and accountability to improve performace, productivity and profits.
I work with clients to equip their leadership with the principles, processes and tools to cultivate an engaged “customer-focused” culture that fosters and rewards exceptional performance and productivity.
I am the 'just do it" guy with real life operational experience when you want to get the organization focused on customer loyalty and profitability.
As well, I speak internationally on the importance and impact of an engaged customer-focused culture, either as a guest speaker or acting as a facilitator of a group discussion/workshop.
I can be reached at (905) 841-3191 or by email: bill[at]billhogg[dot]ca
- What is your interest or involvement in employee engagement?
- Consultant & Speaker, Workshops & Facilitation, Motivating & Inspiring Change
- Website:
- http://billhogg.ca
- Where are you located?
- GTA Toronto, Ontario
Comment Wall (7 comments)
- At 4:26pm on January 7, 2009,
Paul Lush said… - Hi Bill!
Just to give you an update - we have postponed our February event until later in the year, I suspect 3rd or 4th quarter. I'll touch base once I'm able to confirm the new dates and agenda...........Paul
- At 10:22am on January 4, 2009,
David Zinger said… - Happy New Year Bill.
I hope you have a great 2009 and I appreciate you being a part of this network.
David
- At 10:17pm on November 11, 2008,
David Zinger said…
- Bill
The "hog" picture is gone. I like the new image on the site. Your image really stands out well in the new design.
David
- At 9:39pm on November 11, 2008,
Terrence Seamon said… - Bill,
Welcome to the Manager Tools group! And it's good to see your face.
Regards,
Terry
- At 12:28pm on October 15, 2008,
Paul Lush said…
- Thanks Bill.......I'm traveling during the next couple of weeks but will touch base with you when I'm back in the office......Paul
- At 3:00pm on October 14, 2008,
Paul Lush said…
- Hi Bill;
I'm curious if you conduct keynotes on the topic of engagement itself? I am planning a leadership conference for February '09 in Toronto and senior management would like this to be a central theme to launch and move forward, especially with our western Canadian management team.
- At 9:40pm on July 24, 2008,
David Zinger said…
- Hi Bill:
Welcome to the network. I always appreciate another Canadian joining us. I look forward to your involvement and participation. Quite a picture you have there!
David
About
Latest Activity
Dear Ray,
Your concern is well founded. Employees look forward to surveys like they do a visit to the dentist! The Horsepower Survey, however, is an employee-focused survey to measure how rewarded employees feel about their work. It consists of sev…
Mike,
I will make mention of this new group in the next newsletter. Thank you for starting this and I wish you well and all European members the best with this focus.
David
Jason:
Good points about trust and aligning the strategic engagement with employee engagement. We need results for all.
I am concerned you will lose readers due to lack of formatting on this post. I encourage you to ensure that you format your pos…
Thanks for sharing this information, Roy.
When I was Research Director at The Loyalty Institute, we found that the #1 driver of employee commitment was an organization's efforts to build a sense of spirit and pride. This was true in the US as well…
As a survey consultant I guess that I should like the idea of conducting monthly surveys, but I am concerned that employees may feel that they are being "over surveyed."
There are options, of course. An organization might randomly assign each emplo…
This is a great read, a great story. I smiled the whole time as I read this. If this conversation is possible in your organization, then I'd say your leadership is trusted and transparent. Thanks for this story.
I won't be wishing you "Season's Greetings" or "Happy Holidays" this December. These secular, generic salutations are popular in corporate America because they are not specific to any one religion or belief system. The business world, like America's…
Hello Paul:
"if you want to improve productivity and reduce costs, you need to
tap into human nature’s pleasure-fueled engine."
I could not agree more but if we wait until after we hire someone we have waited too long.
Bob
A Manager shall know one's team member more than his/her mother knows him/her.
Offered by Shweta Mohanty Posted by David Zinger
"If managers cannot commit, then they shouldn’t expect their employees to commit either."
Well said and very true. I much enjoyed your article and share your views.
Bob Carpenter's experiences in turnarounds are the same as mine although I only di…
Groups
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Manager Tools for Employ…
195 members
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Employee Engagement Writ…
80 members
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Research on EE
80 members
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Employee Recognition
75 members
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Engaging Books
72 members
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Social media in the work…
64 members
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Engaging Quotations
54 members
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UK
50 members
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Canada
49 members
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Personal Engagement
33 members
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