The Employee Engagement Network

BrittneyMaxfield
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  • Provo, UT
  • United States
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Equip employees with the skills to hold crucial conversations so they can engage candidly, respectfully, and effectively.
October 15
BrittneyMaxfield added a blog post
This article ran yesterday on BusinesWeek.com: http://www.businessweek.com/managing/content/apr2009/ca20090414_421745.htm The ups and downs of our economy are enough to make any executive dizzy. Just look at U.S. Steel (X). In the second quarter...
April 16
BrittneyMaxfield was featured
April 16
I'll add another perspective from author Joseph Grenny. below is an article he wrote on how to lead through a layoff and save surviving employees. (http://ehstoday.com/safety/management/workers-survive-layoffs-5614/index.html) How to lead through...
April 16
Doug, You might find this article interesting, It's titled, "The Power of Stories". It's an edition of the Crucial Skills Newsletter that talks specifically about the power of stories. The author, Kerry Patterson, tells a fascinating story in th...
March 26
BrittneyMaxfield added a blog post
Has work lost its luster in your organization? Do your employees avoid their leaders, speak with a hint of sarcasm, take off early, show up late, or call in sick? If it seems that people in your organization are getting the corporate life sucked o...
March 19
Kevin, Kevin, We've had quite a bit of success changing culture. Here is one strong example from a hospital in Maine. MaineGeneral completely transformed their corporate culture from one where dialogue was stifled to a point that was negatively ...
March 19
Great approach Brittney, Quick question have you ever had success in helping companies with changing their culture and more specifically in the area of Workplace Wellness. Kevin@life2go.com
March 19
You might benefit from reading this article on ways leaders can add to a culture of recognition: http://www.managesmarter.com/msg/incentive/search/article_display.jsp?vnu_content_id=1003923373 And this one talks about how to design incentives/rec...
March 12
Agreed. I hope to be able to add some value here as I work with the authors. Thanks!
March 11
Brittney, I am so pleased you posted this. On a personal level it was helpful as I am taking the Influencer training and being certified in a couple of weeks. On a much wider scale I think the Influencer can prove to be one of our key tools in wo...
March 11
BrittneyMaxfield added a blog post
Original blog post here: http://www.theinfluencerblog.com/ I often meet with managers who struggle to get started with their influence projects. Their problems don’t always fit comfortably into the change model: results, vital behaviors, and infl...
March 11
March 9
BrittneyMaxfield was featured
March 9
BrittneyMaxfield is now a member of The Employee Engagement Network
March 9

Profile Information

Who are you?
Everything Crucial Conversations, Crucial Confrontations, and Influencer. I work at VitalSmarts, home of these three award-winning training programs and New York TImes bestselling books of the same titles.
What is your interest or involvement in employee engagement?
Crucial Conversations, Crucial Confrontations, and Influencer Training
Website:
http://vitalsmarts.com
Where are you located?
Provo, Utah

BrittneyMaxfield's Blog

BrittneyMaxfield

Crucial Conversations for Financial Agility

This article ran yesterday on BusinesWeek.com: http://www.businessweek.com/managing/content/apr2009/ca20090414_421745.htm


The ups and downs of our economy are enough to make any executive dizzy. Just look at U.S. Steel (X). In the second quarter of 2008, the company achieved record profits, yet in November executives laid off 675 workers and postponed the construction of a new $450 million plant.

When the… Continue

Posted on April 16, 2009 at 4:30pm —

BrittneyMaxfield

The Manager’s Guide to Reclaiming and Retaining Disengaged Employees

Has work lost its luster in your organization? Do your employees avoid their leaders, speak with a hint of sarcasm, take off early, show up late, or call in sick? If it seems that people in your organization are getting the corporate life sucked out of them it's possible they don't respect their leaders.

According to a survey conducted by VitalSmarts, a corporate training and research company, more than 50 percent of survey respondents listed a disagreeable bos… Continue

Posted on March 19, 2009 at 3:00pm —

BrittneyMaxfield

How to start and draft a change management approach

Original blog post here: http://www.theinfluencerblog.com/

I often meet with managers who struggle to get started with their influence projects. Their problems don’t always fit comfortably into the change model: results, vital behaviors, and influence strategies.

In this post, I’ll use the example of Sarah, a front-line manager over a team of five software test specialists, to demonstrate the process for getting started in an Influencer approach.

1) Create and choose a problem statement. Sara… Continue

Posted on March 11, 2009 at 11:29am — 4 Comments

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At 2:47pm on March 9, 2009, David Zinger said…
Brittney:

Welcome to the Employee Engagement Network.

I am pleased you joined us and I look forward to your participation and interaction. I trust you will find what you are looking for.

As someone who has facilitated Crucial Conversations about 50 times I see it as a vital tool for many issues around engagement (better than a steel toe boot) and I believe The Influencer will also be an important tool.

Let me know if I can be of assistance.

David
At 2:34pm on March 9, 2009, BrittneyMaxfield said…
Happy to be a part of the EE Network.
 
 

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An engaging look at some words of wisdom. Which statements do you believe fits best for employee engagement?
11 hours ago
Excellent - thanks Heather!!
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21 hours ago
I summarized some high-level thought leadership from firms such as DDI, McKinsey, Towers Perrin, and Hewitt in my latest blog post. These are all papers from the last several months discussing engagement: bit.ly/3a4uft I know that Towers Perrin a...
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Thanks a lot for your help ! I actually did have a look on Gallup's 12 Questions, the only worry is that it measures more the enablers of employee engagement than employee engagement itself. I have however grouped the items into themes, and only o...
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