Carol J. Sutton's Discussions
Carol J. Sutton's Page
Latest Activity
Create many avenues for feedback and ongoing interchange, and respond appropriately to what you hear, because communication must be two-way to be genuine.
Profile Information
- Who are you?
- I facilitate, coach, train and consult to many types of organizations to help the people in them learn how to mitigate organizational conflict. I am a certified mediator and organizational communication specialist.
- What is your interest or involvement in employee engagement?
- When people feel confident of their ability to speak their truth and resolve issues among them at the root level, they spend far less time in covert activity engendered by unacknowledged conflict. They are then freed up to be genuinely engaged in their working lives.
- Website:
- http://www.cjscom.com
- Where are you located?
- Metro Vancouver, British Columbia, Canada
Comment Wall (4 comments)
- At 3:24pm on March 20, 2008,
Terrence Seamon said… - Hi Carol,
Welcome to Manager Tools for EE!
Your specialty, conflict, is an area where a lot of Managers squirm. I look forward to your wisdom on this topic.
Terry
- At 2:42pm on March 20, 2008,
Jean Douglas, CMC said… - Hi Carol - It has been ages since we last chatted.
- At 2:30pm on February 28, 2008,
Tim Wright said… - Carol -
Welcome! I am working on getting my mind around the separate (and not) areas of employee engagement and conflict resolution.
I know I can learn a great deal from you.
Tim
- At 5:30pm on February 26, 2008,
David Zinger said… - Carol,
I am so glad you joined us. I love your phrase about covert activity engendered by unacknowledged conflict. Good point.
David
About
Latest Activity
Leigh - I was very closely involved in a reshaping of an EE survey for over 100,000 staff. I hesitate to reply as my experiences stem from a large organisation and most of what I can offer is regrettably on the don'ts and tending towards the usele...
When employees come to talk to you, do not carry the "I am very busy" look.
Two ears, one mouth - listen more than you speak!
Thanks Ben, that is really useful. I have to admit to not having had chance to read this myself yet. I was just forwarded the link by a journalist friend who thought it might be of interest. It's good to get the opportunity to hear somebody else v...
I have not personally read the UK Government review of employee engagement titled "Engaging for Success".
But a very dear friend of mine, one of the very few people I know who fully understands engagement having done it himself, did review it and...
A group to help people working in the UK find each other and to offer assistance to visitors coming over for work or just passing through
Hi - this may be of interest...if you haven't seen it already.
Press release: http://www.responsesource.com/releases/rel_display.php?relid=mQXEQ
Govnt report: http://www.berr.gov.uk/files/file52215.pdf
BTW - I'm still looking for participants f...
Write a positive feedback on a post-it note and secretly stick it in eye-sight for a suprise positive start in the morning.
Groups
-
Manager Tools for Empl...
194 members
-
Employee Engagement Wr...
79 members
-
Research on EE
79 members
-
Employee Recognition
74 members
-
Engaging Books
72 members
-
Social media in the wo...
61 members
-
Engaging Quotations
54 members
-
UK
49 members
-
Canada
49 members
-
Personal Engagement
33 members
Engage Today. Join the growing employee engagement network.
© 2009 Created by David Zinger on Ning. Create a Ning Network!
