Carol J. Sutton's Discussions
Carol J. Sutton's Page
Latest Activity
Create many avenues for feedback and ongoing interchange, and respond appropriately to what you hear, because communication must be two-way to be genuine.
Profile Information
- Who are you?
- I facilitate, coach, train and consult to many types of organizations to help the people in them learn how to mitigate organizational conflict. I am a certified mediator and organizational communication specialist.
- What is your interest or involvement in employee engagement?
- When people feel confident of their ability to speak their truth and resolve issues among them at the root level, they spend far less time in covert activity engendered by unacknowledged conflict. They are then freed up to be genuinely engaged in their working lives.
- Website:
- http://www.cjscom.com
- Where are you located?
- Metro Vancouver, British Columbia, Canada
Comment Wall (4 comments)
- At 3:24pm on March 20, 2008,
Terrence Seamon said… - Hi Carol,
Welcome to Manager Tools for EE!
Your specialty, conflict, is an area where a lot of Managers squirm. I look forward to your wisdom on this topic.
Terry
- At 2:42pm on March 20, 2008,
Jean Douglas, CMC said… - Hi Carol - It has been ages since we last chatted.
- At 2:30pm on February 28, 2008,
Tim Wright said… - Carol -
Welcome! I am working on getting my mind around the separate (and not) areas of employee engagement and conflict resolution.
I know I can learn a great deal from you.
Tim
- At 5:30pm on February 26, 2008,
David Zinger said… - Carol,
I am so glad you joined us. I love your phrase about covert activity engendered by unacknowledged conflict. Good point.
David
About
Latest Activity
An engaging look at some words of wisdom. Which statements do you believe fits best for employee engagement?
Excellent - thanks Heather!!
I summarized some high-level thought leadership from firms such as DDI, McKinsey, Towers Perrin, and Hewitt in my latest blog post. These are all papers from the last several months discussing engagement: bit.ly/3a4uft
I know that Towers Perrin a...
Thanks a lot for your help !
I actually did have a look on Gallup's 12 Questions, the only worry is that it measures more the enablers of employee engagement than employee engagement itself. I have however grouped the items into themes, and only o...
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