The Employee Engagement Network

Derek Irvine's Page

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Hi Derek. I do agree with the findings, and I have some scars to prove it :) I have some research on badly managed change plus what people think good change looks and feels like. If you think it may interest you then drop me a message with an emai...
on Monday
on Monday
on Monday
Derek Irvine added a blog post
What are the key factors for employee engagement? I and others have written at length on this topic. I believe one key factor for employee engagement is creating an environment in which employees want to engage through strategic appreciation of em...
on Monday
Doug, unfortunately, your observations on your former employer are all too common in many organizations. Command-and-control style has been used by so many, for so long, they cannot fathom any kind of "engagement" activity that cannot also be cont...
October 28
Couldn't agree more, Keith. As I said in this post, Layoffs, mergers, acquisitions, restructuring, reorganizing – all outfall of the recession in the majority of companies to some extent and all creating the greatest challenge facing organizations...
October 23
Derek, this downturn has caused mis-alignment across the board. Strategies have been thrown out the window as companies keep dialing down expectations for the year. Furthermore, because many companies do not have a strategy, they do not know what ...
October 20
Hi Derek - I am a big fan of the 12 questions, and the Towers Perrin stuff. I tried and failed to get my previous employer to use the 12 Qs as their employee attitude survey. I got all 12 questions included and wanted to leave it at that. Trouble ...
October 19

Profile Information

Who are you?
As Globoforce’s Vice President of Global Marketing & Client Strategy, Derek is a seasoned, internationally minded management professional with over 20 years of experience working across a diverse range of industries. During his career he has lived in many countries from Spain, France, Ireland, Canada, Sweden, UK and the USA. In his role as a thought leader at Globoforce, Derek helps clients set a higher ambition for global strategic employee recognition, leading consultative workshops and strategy setting meetings with such global organizations as Avnet, P&G, Dow Chemical, Intel, Intuit, KPMG and Reuters. An authority on the topics of employee engagement and recognition, he has been a guest speaker at worldwide industry and professional group conferences, most recently at the Practically Engaging Employees seminar in London. Derek also heads up the product development and rewards teams at Globoforce, building a product that is industry leading, with a rewards portfolio that is now the most global and largest rewards selection in the industry today.

While previously working with a top five leading management consultancy firm PA Consulting Group, he advised clients in corporate strategy, organizational behavior, marketing and corporate communications. Derek has also worked in consumer marketing for many years, working on the world-class brands of Johnson & Johnson and Jameson. Derek holds a Bachelor’s degree in Commerce and a Master of International Business Studies degree from University College Dublin.

Recognition Philosophy: “Frequently and appropriately recognize your employees’ every day accomplishments and you will be rewarded with a loyal, hard working and over-performing team.”
What is your interest or involvement in employee engagement?
I'm in the thank you business. Our programs for global strategic recognition drive increased employee engagement by fostering cultures of appreciation that cross position, division and geographic borders.
Website:
http://www.globoforce.com
Where are you located?
Dublin, Ireland; Boston, Mass.

Derek Irvine's Blog

Derek Irvine

Master Change, Master Engagement

What are the key factors for employee engagement? I and others have written at length on this topic. I believe one key factor for employee engagement is creating an environment in which employees want to engage through strategic appreciation of employee efforts. But there are many factors that feed a truly engaging environment.

Recent researchContinue

Posted on November 16, 2009 at 1:15pm — 1 Comment

Derek Irvine

Building Alignment and Engagement into 2010 Planning

Watson Wyatt Worldwide and WorldatWork recently issued their 2009/2010 US Strategic Rewards Report: Looking toward Recovery – Realigning Rewards and Re-Engaging Employees. The report evaluates the impact of the workforce-based actions of the recession on companies’ ability to emerge in a competitive position and able to retain top-performers in the recovery. Three key findings were:

1) Organizational restructuring ha… Continue

Posted on October 15, 2009 at 8:15am — 2 Comments

Derek Irvine

Putting a Value on Engagement

Not as comprehensive or definitive as The Value and ROI in Employee Recognition research, The Economics of Engagement out of the Human Capital Institute and the Enterprise Engagement Alliance offers several interesting points on engagement, if not the practical step… Continue

Posted on October 7, 2009 at 3:00pm — 7 Comments

Derek Irvine

Want Engagement? Hold Your Managers Responsible!

In a recent article in BusinessWeek, Michelle Conlin wrote well on the link between employee engagement and the bottom line, citing examples from Campbell Soup, Best Buy and JC Penney.

But it’s her final point, based on an example from Stryker, a medical technology company, that is… Continue

Posted on September 9, 2009 at 9:20am — 16 Comments

Derek Irvine

Science PROVES Carrots Are Rotten and Sticks Are Broken

I just watched a terrific presentation by Dan Pink, author of A Whole New Mind, The Adventures of Johnny Bunko and Free Agent Nation (and coming in December, Drive: The Surprising Truth about What Motivates Us). Succinctly and humorously, Da… Continue

Posted on September 5, 2009 at 9:04am — 3 Comments

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At 5:11pm on May 21, 2009, Anja S said…
Hi Derek,
I have a google alert for "recognition" and your name just came up in a Globoforce press release - I thought, didn't I see the same name here? Yes I did! :)

You are partly in IE and US? Very interesting. You must be an expert on the cultural differences!

Would love to talk about this at some point if possible, as I'm really curious how much of "the American way" you can take over and apply in Europe.

Greetings to Dublin, I've lived there for a while 10 years ago :)
Anja
At 11:53am on February 12, 2009, Peter Hart said…
Aha... so you are the one other person reading it! LOL Have a great day!
At 10:10am on February 8, 2009, Peter Hart said…
Hi Derek! Welcome to the Employee Recognition Group! I enjoy reading your blog and hope can meet at the RPI conference in Naples! I'll tell you all about the four great years I lived in Ireland! Have a great day! peter
At 8:39pm on April 8, 2008, Tim Wright said…
Derek -

I still promise I will visit and read your blog. Until then, I'm curious about the "culture of appreciation" phrase.

Welcome to the Network.

Tim
At 11:24am on April 2, 2008, David Zinger said…
Derek,
It is nice to have you on the network and I appreciate you adding your perspective and ideas. You are indeed a force in Globoforce.
David
At 10:56pm on March 27, 2008, Terrence Seamon said…
Derek,
Welcome! With your interest in fostering culture change, you might enjoy joining the Manager Tools for EE group. Feel free to join in the conversations or start some of your own.
Terry
At 2:27pm on March 27, 2008, David Zinger said…
Hi Derek:
It has been a while since our webinar. It is a pleasure to see you joined us. I look forward to your input and enjoyed the time spent with you and Andy Parsley last year.
David
 
 

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Some excellent responses already to your great question Maggie. The cynical workers present a great opportunity to make an organisation a greater place to work. Let's face it, they're cynical for a reason and if you can get truly under the skin of...
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I would stop talking to employees and start listening to them. Find out what they want and how they want it. Find out how they think would be the best way to get it and help them to get it. They will have concerns, suggestions, complaints, and que...
yesterday
Jason, Thanks. I agree that feeling in control is big. Also think the mistake with executive communications comes down to " It's not what you say, it's what people hear." The traditional "messaging" often fails on the latter. Lois
yesterday
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Increase the quantity and quality of attention you pay to employee engagement - you'll get your payback and then some
yesterday
Jason Paul Pitfield added a blog post
Nothing like a 150 page report to engage people, so we tried to make it a bit easier to engage with. http://www.youtube.com/watch?v=XoUm9xFpWGU Let me know what you think. Jason
yesterday
Hi Lois, my last organisation did some work around 'fair process'. They had some wonderful case studies around this sort of issue. They had three key elements which I though summed up nicely what could be done. Engage with everyone affected by the...
yesterday
Well said, Susan. It all starts with listening, really listening 100% without the distraction of figuring out a response while the other person is talking. For some short articles on this process take a look at http://www.bensimonton.com/articles...
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