Frode Heimen's Discussions
Leading generation Y
1 Reply
Started this discussion. Last reply by Guy Farmer Jul 17.
Who Are You REALLY?
Replied Jul 3
Never Mind the Manager
Loading feed
Frode Heimen's Page
Latest Activity
I am a call center manager. I have one challenge that I never find a good solution for, and that is how to compose the best team of support agents. I am not going to team up the best agents. I want to find the best team.
So what am I looking for?...
Frode,
I hope you can "flow" with this idea and not just have it be water under the bridge.
David
I would like to tap water on bottles. Norwegian fresh mountain water. And I would love to have some variants with taste. I would love to tap them on small bottles or boxes with straws and sell it to kids. It needs to have an appealing design so ki...
Fun at the office is essential. As a manager or leader you must dare to be different, and dare to allow acts of crazykindness around the office. I once felt that the mood was down at my department, I changed into a batman costume and ran around th...
I just heard this podcast http://podcast.amanet.org/edgewise/management/138/bruce-tulgan-on-how-to-manage-generation-y/
And since I manage a lot of Gen Y'ers - I find this topic very interesting.
I have a question as to how do we engage this gene...
Hi.
I just found this great link with a very interesting topic.
http://betterworldmovement.com/2009/07/Motivation-or-Inspiration/
"Motivation is something that comes from within. As a manager or leader, I dont believe I can motivate you to do so...
Hi Craig! Thank you so much for your help and feedback! It means a lot to me.
Values and strengths..... the closer the match with the organization and position, the more engaged the individual.
Had to dig a bit deeper for this stuff. First, a great parable from Soar With Your Strengths (book highly recommended)..Let the Ra...
Greetings once again, Frode:
What you are laying out is absolutely critical. I posted a blog some time ago that is dead-on with what you are embarking on, based on personal experience. A short excerpt:
The depth of my passion for the BlessingWhi...
Hi!
I am currently writing a blog post about finding your dream job. I would love to get feedback on this before I publish it on my blog. I would like to get more ideas to include in my list of "likes" in the table. If you have any idea for more s...
Salvatore:
Indeed networking is old. I was in Nipawin Saskatchewan 1 month ago. Went for a run at 6:30 a.m. I passed Carla's dinner and outside there were 14 pick up trucks parked. Inside the farmers were having coffee and conversation. I bet it w...
Not been around lately, but always willing to join the conversation. Net working is an ancient activity when you think about it. What technology offers us -- is the ability to carry out our intentions. Someone smarter then me, taught me that.
One...
This is really cool, so many useful things. Frode your guide is really excellent. Joining the right network(s....may I add that 's') does matter. I quite like doing a bit of drifting before settling though, things aren't always what they seem @ fi...
(via Status)
Profile Information
- Who are you?
- The author of www.nevermindthemanager.com - a department leader of customer support at a telecom company in Norway.
I am looking to network with fellow leadership bloggers, helping to create good ideas for articles, reading drafts, providing feedback to create great content. I can also contribute with reading and commenting on drafts and to participate in discussions.
I am looking for someone that might be a leadership mentor.
I am looking for other call center managers for exchanging ideas on what works and not. The call center I work at, was just awarded the best call center in Norway.
- What is your interest or involvement in employee engagement?
- Huge! I want to contribute
- Website:
- http://www.nevermindthemanager.com
- Where are you located?
- Norway
Frode Heimen's Blog
In search of the perfect team
I am a call center manager. I have one challenge that I never find a good solution for, and that is how to compose the best team of support agents. I am not going to team up the best agents. I want to find the best team.
So what am I looking for?
First I think I need to define what I want to achie… Continue
Posted on August 4, 2009 at 4:14pm —
My dream job...
I would like to tap water on bottles. Norwegian fresh mountain water. And I would love to have some variants with taste. I would love to tap them on small bottles or boxes with straws and sell it to kids. It needs to have an appealing design so kids pick it in stead of drinks with sugar.
Every employee should be a stock holder and be people that would do anything to create a great and happy work place.
I just read: http://www.reuters.com/article/lifestyleMolt/idUSTRE56801W20090709 and started… Continue
Every employee should be a stock holder and be people that would do anything to create a great and happy work place.
I just read: http://www.reuters.com/article/lifestyleMolt/idUSTRE56801W20090709 and started… Continue
Posted on July 12, 2009 at 9:39am — 1 Comment
Motivation vs Inspiration
Hi.
I just found this great link with a very interesting topic.
http://betterworldmovement.com/2009/07/Motivation-or-Inspiration/
"Motivation is something that comes from within. As a manager or leader, I dont believe I can motivate you to do something, especially something that you aren’t interested in doing. Motivation is completely personal.
What I CAN do is to create an environment that fost… Continue
I just found this great link with a very interesting topic.
http://betterworldmovement.com/2009/07/Motivation-or-Inspiration/
"Motivation is something that comes from within. As a manager or leader, I dont believe I can motivate you to do something, especially something that you aren’t interested in doing. Motivation is completely personal.
What I CAN do is to create an environment that fost… Continue
Posted on July 6, 2009 at 2:30pm —
How to get your dream job part 1 of 3 - DRAFT
Hi!
I am currently writing a blog post about finding your dream job. I would love to get feedback on this before I publish it on my blog. I would like to get more ideas to include in my list of "likes" in the table. If you have any idea for more skills I really would love your input.
Thanks in advance.
Frode Heimen
------------------------The blog post----------------------… Continue
I am currently writing a blog post about finding your dream job. I would love to get feedback on this before I publish it on my blog. I would like to get more ideas to include in my list of "likes" in the table. If you have any idea for more skills I really would love your input.
Thanks in advance.
Frode Heimen
------------------------The blog post----------------------… Continue
Posted on July 4, 2009 at 7:35pm — 3 Comments
I Need You - Just 5 Minutes
"We Need You - Just 5 Minutes"
David Zinger PortraitContribute 5 minutes - Connect with 1 person, forum, or blog. Give 5 minutes of your time to develop the network before July begins!
- Got this e-mail from David today and I followed his lead. I chose to read more about Mike Henry Sr, and found his blog at: http://leadchangegroup.com/ - I enjoyed reading it, and decided to follow his blog with RSS.
Please do follow David's advice, it is fun to find new interesting people and blogs.
Have a gr… Continue
David Zinger PortraitContribute 5 minutes - Connect with 1 person, forum, or blog. Give 5 minutes of your time to develop the network before July begins!
- Got this e-mail from David today and I followed his lead. I chose to read more about Mike Henry Sr, and found his blog at: http://leadchangegroup.com/ - I enjoyed reading it, and decided to follow his blog with RSS.
Please do follow David's advice, it is fun to find new interesting people and blogs.
Have a gr… Continue
Posted on June 25, 2009 at 7:30am — 16 Comments
Comment Wall (4 comments)
- At 6:19am on June 28, 2009,
Terrence Seamon said… - Frode,
Welcome to the Manager Tools group!
Terry
- At 3:11pm on June 27, 2009,
Terrence Seamon said…
- Frode,
I just got back from visiting your excellent blog Never Mind the Manager. With your interest in managing effectively, you might want to join the Manager Tools For Employee Engagement group.
Terry
- At 9:56am on June 25, 2009,
Craig Althof said…
- Hello Frode. Just wanted you to know I fulfilled your request to stop by and visit. Norway...right now I am in middle America in the midst of a pretty brutal heat wave. May the ocean breeze be comforting to you!
Craig
(allegedly descended from William the Conqueror so we're cousins!)
- At 2:13pm on May 3, 2009,
David Zinger said…
- Frode:
Welcome to the Employee Engagement Network. I trust you will find useful information and meaningful interactions. I like your blog and looks like you have another career based on your picture. Let me know if I can be of assistance...not with superhero activities but with the site or engagement.
David
About
Latest Activity
I think we all generally agree that engaged employees are a powerful force for delivering company success. I think we all also agree that you cannot force employees to engage. You can, however, create work environments and cultures in which employ...
Treat people the way they want to be treated, not the way you want to be treated.
I am looking for some discussion topics. I have a team that really needs to come together as a group. (or, I have a group that really needs to come together as a team). I've done a few team building activities, but this time, I would like to have ...
Great word ownership, Kurt.
Without a strong sense of ownership by the employee we don't get their full engagement, their complete commitment to the work.
The formula for employee ownership for any boss is to listen to the employee and that give...
Remember, recognition is free. It's not material. It's a communication tool. I agree with Ben that employees need a voice and a safe place to use it. They also want some ownership in the processes and acknowledgment that the tasks they perform mea...
Recognition is important, but possibly not in the way you think. Rewards have negative effects down the road no matter how good they look. On this subject, read Alfie Kohn's "Punished by Rewards".
I managed people for over 30 years. In order to s...
I think recognising your staff becomes all the more important in today's climate of budget cuts, pressures and downsizing. We all want to feel valued, both as employees and human beings, and to have someone else say 'thank you, your continued supp...
Hi Leigh
I am an Employee Engagement Specialist in the department of Organizational Effectiveness. I work for a company about the size that you are looking for. We began kicking off employee engagement surveys last April. As of now we have a year...
... master the art of asking questions!
Teach your employees how to Manage Up: Some people think this is brown nosing, but it's really about helping your boss understand who you are.
Angela,
I think recognition is always essential but we have to look at the deeper reason why. Reward and recognition confirms value. Every human being wants to know, "Does my life matter?" This is the questions we help answer when we reward and re...
Be real, don't use jargon, and be honest. If something is going to hurt people would rather be prepared!
Groups
-
Manager Tools for Empl...
194 members
-
Employee Engagement Wr...
79 members
-
Research on EE
79 members
-
Employee Recognition
74 members
-
Engaging Books
72 members
-
Social media in the wo...
61 members
-
Engaging Quotations
54 members
-
Canada
49 members
-
UK
48 members
-
Personal Engagement
33 members
Engage Today. Join the growing employee engagement network.
© 2009 Created by David Zinger on Ning. Create a Ning Network!
