The Employee Engagement Network

George Reavis's Page

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George Reavis replied to David Zinger's discussion 'Forum #6: Employee Engagement Advice in One Sentence'
Help your group leaders to involve everyone with heart and mind by leading them in asking the critical questions for "How are we doing?" so that feedback is provided by daily activities.
October 17
Learn to help group/team leaders engage everyone through involvement with heart and mind
October 14
George Reavis added a video
Mihaly Csikszentmihalyi on flow
It was Dr. C that provided the 'AHA' moment to understand that what separates an engaged employee from one who is not is the learned ability to get daily feedback from the activity itself !!!
September 5
j.s.shekar commented on George Reavis's video 'Dan Pink on the surprising science of motivation'
i found dan's talk - or rather "case presentation" - rather ironical and intriguing..his revelation of what incentivising does in actual fact was thought provoking...in my little experience, i hv found participative engagement reaps in better team...
September 4
George Reavis commented on George Reavis's video 'Dan Pink on the surprising science of motivation'
For Daniel Pink fans I recently discovered he did a two-part interview series with Oprah Winfrey, not for her tv show but for her 'Soul Series' program on satellite radio. Using the following link you can either listen or watch the interviews - ht...
September 3
Virgil Bawits commented on George Reavis's video 'Dan Pink on the surprising science of motivation'
Yes, yes, yes. A clear sign of (hopefully) a new awakening...
September 3
George Reavis was featured
Congratulate them!
September 1
Shereen Qutob-Cabral commented on George Reavis's video 'Dan Pink on the surprising science of motivation'
Absolutely LOVED it! Huge fan of Dan Pink! When will our organizations awaken from their archaic comas?!
August 30

Profile Information

Who are you?
For the past decade I have been researching employee engagement and developing a 'recipe' for building engagement for everyone on the front lines of daily operations. This is a five step process, set of actions, based on a proven best practice which I experienced that is over a half century old.

After a 30+ year career in the Hospitality industry, my goal is to help those in the trenches discover the missing-link for engaging hearts and minds. These are actions to lead feedback from ones own daily activities and not simply only feedback from colleagues and supervisors. Re-asking the questions for "How are we doing?" which disappeared after the dramatic hierarchical changes in most industries after WWII.
What is your interest or involvement in employee engagement?
Helping frontline group leaders move everyone towards full engagement
Website:
http://thankingcustomers.com
Where are you located?
Tulsa, Oklahoma United States

Focus on Activity

Let the activity itself provide the feedback through asking the critical questions for "How are we doing?"

George Reavis's Videos

George Reavis's Blog

George Reavis

Presentation - "How Frontline Leaders can Engage Everyone Everyday"

Understanding what separates an engaged person from one who is not. This helps group/team leaders, who are often themselves engaged, to better understand their own engagement and thus help others experience this same satisfaction. The energy from engaging others and the satisfaction of being re-engaged by those same persons through their gratitude for the benefits provided. Also the passion that comes from having your heart and mind in what you are doing and a focus on the daily activities thems… Continue

Posted on August 18, 2009 at 8:20pm —

George Reavis

What every group leader needs to know about engaging employees--involving people with their hearts and minds

ACTIVITY is the FOCUS










The following points are a result of five ye

… Continue

Posted on July 10, 2008 at 9:47am —

George Reavis

"Quiet Leadership - Help People Think Better--Don't Tell Them What To Do!"



Quiet Leadership: Six Steps to Transforming Performance in the Workplace.

A must read for anyone on the frontlines of daily operations who is responsible for "human" performance. Specific actions are presented in a very practical and easy to understand format. Illustrated by the si… Continue

Posted on July 2, 2008 at 8:00am —

George Reavis

Visit Our 2 Free Webinars Daily to Experience 'Live' Engagement or Archived Presentations 24/7



Announcing two free daily webinars to learn more about the "Cycle of Engagement" and yes team leaders/managers can involve everyone with heart and mind! Watch and listen online with speakers (VOIP) or dial in to our phone number in New York City.

To access our 'Live Classroom… Continue

Posted on June 21, 2008 at 5:36pm —

George Reavis

Frontline Leadership: A Cycle of Engagement Manifesto





The contact point between your customers and you… Continue

Posted on June 21, 2008 at 12:30pm —

Comment Wall (4 comments)

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At 5:07am on June 21, 2008, Elsabe said…
Thanks Goerge - very kind of you. Will definately have a look.
At 10:43am on May 8, 2008, David Zinger said…
George:
The ebook is done. If you email me at dzinger@shaw.ca I can send you a copy in advance or it will come out tomorrow.
David
At 7:57am on April 22, 2008, Terrence Seamon said…
George,
I see you joined the Manager Tools group. Welcome! I'm sure you will have a lot to contribute there.
Terry
At 10:21pm on February 3, 2008, David Zinger said…
George,
Welcome to the network. I would love to hear more about your 'recipe' for building engagement. You are participant number 51 and have started us on our movement towards 100! Thank you.
David
 
 

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Show up a lot and have lots of conversations.
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3 Minutes on Employee Engagement from Manchester Evening News
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Do you deal with an organization or service provider whose performance is lacking, but somehow you continue to accept their poor performance? If you honestly think about it, you’ll probably answer “yes.” But don’t fret too much because we all do...
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Lynn Hunsaker Interviewing Customer Care VP, Sprint Prepaid on live radio, Improve Customer Experience Results, Mon 12/7 1p ET http://snurl.com/t90ze
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Social media in the workplace
You've heard the hype, but how useful is social media really? Share your experiences, comments and questions.
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Engaging The Enemy
What stories, case studies or personal experiences do you have of mounting rescue operations or missions to reconnect disheartened or marginalised employees with their organisations to achieve success.
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