The Employee Engagement Network

Engaging Conversations

Latest Activity

Agnes, I have replied to your forum post here.
May 8
Agnes, you might be interested to read this research paper undertaken in a group of leading global companies. Out of that research an approach was developed which is now used by some of those same companies and many others focussing on supporting m…
May 8
I'm on Twitter http://twitter.com/snoopdougydoug and I use it to pick up quick ideas and for fun too. Blogging I do at a couple of places, notably http://stopdoingdumbthingstocustomers.wordpress.com/ I am curious about your point on blog posts = 6…
May 4
Great piece of work Hugh
May 1
Hugh Flouch added a discussion
How will leading companies create value through people? Talent has never been more important - a new report by Career Innovation & Tomorrow's Company report looks at who has it, where it is, how it can be harnessed and engaged. And, critically, h…
April 23
Ashim, there's a report here about cross-cultural conversations as a key tool for engagement. The study was carried out in 45 leading global companies. The report has also been picked up here by Diversity Executive. It builds on another study which…
April 23
Thanks for sharing Hugh. Am still a Twitter newbie - this is really helpful. Cheers, Shereen
March 30
Thanks Hugh: It looked good and I set up a follow. David
March 30

Comment Wall (2 comments)

You need to be a member of The Employee Engagement Network to add comments!

Join this Ning Network

At 10:04am on November 4, 2008, Terrence Seamon said…
Hugh,
Welcome to the Manager Tools group. Please weigh in on the discussions there.
Terry
At 9:11am on October 17, 2008, David Zinger said…
Hugh,
I am very pleased you joined the network and I so much appreciate the detail you gave us about your work. I also believe that conversation is a pipeline to engagement. I teach Crucial Conversations and often use the tools for both engagement and performance. I look forward to your input in the network. Let me know how I can be of assistance to you.
David

Profile Information

Who are you?
Talent management professional currently working with conversations based approaches to building engagement
What is your interest or involvement in employee engagement?
Research and solutions
Website:
http://www.careerinnovation.com
Where are you located?
London, England

Conversation Based Approach to Engagement

In 2004 the Ci Group set out to understand the impact of conversations in the workplace and investigate how invisible conversation pathways could leverage an organisation's true potential. The research, conducted inside an international group of some of the world's leading companies, provided detailed insights on the impact of the quality, frequency and topics of conversation on an organisation's capability.

The results, published in the Conversation Gap report by Ci, offer a picture of a business dimension that is all too often overlooked. The study revealed a direct link between dialogue patterns and levels of:

  • Trust
  • Engagement
  • Retention
  • Motivation
A disturbing 40% of employees said that they have an issue they want to raise with their manager. These employees said they were less satisfied, less engaged and three times more likely to be planning to leave the organisation.

Ci are now using conversation-based tools and approaches in a number of global organisations.

 
 

Latest Activity

Brush Read, Margaret Cernigoj, Kelly Lefebvre and 1 more joined The Employee Engagement Network
51 minutes ago
Terrence Seamon "Galvanize into action" is my new free e-guide for job hunters, available via the Box.net app on my LinkedIn profile
1 hour ago
2 hours ago
Dear Ray, Your concern is well founded. Employees look forward to surveys like they do a visit to the dentist! The Horsepower Survey, however, is an employee-focused survey to measure how rewarded employees feel about their work. It consists of sev…
2 hours ago
2 hours ago
2 hours ago
2 hours ago
Mike, I will make mention of this new group in the next newsletter. Thank you for starting this and I wish you well and all European members the best with this focus. David
3 hours ago
Jason: Good points about trust and aligning the strategic engagement with employee engagement. We need results for all. I am concerned you will lose readers due to lack of formatting on this post. I encourage you to ensure that you format your pos…
3 hours ago
Thanks for sharing this information, Roy. When I was Research Director at The Loyalty Institute, we found that the #1 driver of employee commitment was an organization's efforts to build a sense of spirit and pride. This was true in the US as well…
3 hours ago
As a survey consultant I guess that I should like the idea of conducting monthly surveys, but I am concerned that employees may feel that they are being "over surveyed." There are options, of course. An organization might randomly assign each emplo…
3 hours ago
Kelly Lefebvre, Rob Robson, Chris Hewitt and 1 more were featured
4 hours ago
This is a great read, a great story. I smiled the whole time as I read this. If this conversation is possible in your organization, then I'd say your leadership is trusted and transparent. Thanks for this story.
4 hours ago
Paul M. Mastrangelo added a blog post
I won't be wishing you "Season's Greetings" or "Happy Holidays" this December. These secular, generic salutations are popular in corporate America because they are not specific to any one religion or belief system. The business world, like America's…
6 hours ago
David Zinger Mentally engaged with the Great Wall of Saskatchewan as a metaphor for work legacy. http://bit.ly/77lwav
6 hours ago
Hello Paul: "if you want to improve productivity and reduce costs, you need to tap into human nature’s pleasure-fueled engine." I could not agree more but if we wait until after we hire someone we have waited too long. Bob
6 hours ago
A Manager shall know one's team member more than his/her mother knows him/her. Offered by Shweta Mohanty Posted by David Zinger
6 hours ago
Mike Klein Thinking about intersection of sustainability, employee involvement and political activity-things will be more interesting post-Copenhagen
7 hours ago
"If managers cannot commit, then they shouldn’t expect their employees to commit either." Well said and very true. I much enjoyed your article and share your views. Bob Carpenter's experiences in turnarounds are the same as mine although I only di…
8 hours ago
listen actively, be honest, and prepare yourselves both for great results
10 hours ago

Groups

Engage Today. Join the growing employee engagement network.

 

© 2009   Created by David Zinger on Ning.   Create a Ning Network!

Badges  |  Report an Issue  |  Privacy  |  Terms of Service