The Employee Engagement Network

Jason Scott
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Jason Scott added a blog post
If you'd like a free review copy of "The Employee Satisfaction Revolution" simply email me at: jason(dot)scott(at)gmail(dot)com and promise to post a candid review on Amazon.com in about a week when the book is available. ...or post a comment at ...
October 27
Very well said.
October 23
If it is true that information technology has become a commodity, then people are an organizations only source of durable competitive advantage in the future.
October 19
Get management to really understand that happier employees are more productive and profitable.
October 15
Thanks David. Rereading it now (and having read your link) I would soften the other pejorative term in the post "greed." Something like this is probably closer to what I was going for: Whereas the Communists or Shakers tried to deny and negate t...
October 4
Jason: I enjoyed the clever slant of this article. Utopian is often used to attack someone as being out of touch with reality and you grounded it in humanizing and nourishing...and this is economic humanizing and nourishing too. I appreciate the ...
October 4
Jason Scott added a discussion
It occurs to me as, I sit here and sip coffee on a beautiful Sunday morning, that the Employee engagement movement (in general) and "The Employee Satisfaction Revolution" (`specifically) are utopian in nature. "Utopian" in the good sense. It is a...
October 4
Jason Scott added a blog post
After 10 years of building an employee satisfaction culture at Prestwick House we surveyed our customers. Two separate groups surveyed at two different times of year and both groups responded similarly to the question,"Would you recommend this com...
October 4
Jason Scott added a blog post
Our cultural view of leadership was to some extent poisoned by the early industrialists who built a system in which all decision making is pushed up the chain of command to a decision making class. All creativity and problem solving was the provin...
September 18
Jason Scott added a blog post
Working toward a "Building a Harmonious Workplace" policy that works for everyone, a colleague directed me to this article from the Atlantic that takes a humorous approach to the subject of introversion. http://www.theatlantic.com/doc/200303/rauc...
September 12
Great post. Here is a "Venting HR Guy update. He is still venting, but also now looking for a job which provides the following: - I have to appreciate what the company does - this is different than liking it. I'm sure that if I worked as an HR re...
September 8
September 5
Even though we didn't know it, we have had an engagement strategy since 1999 when we established "being widely regarded the best place to work in Delaware" as our strategic HR goal for the company. We knew we would have to chip away at that goal ...
September 4
September 2
August 31
Jason Scott added a discussion
In 2006 is was going like gangbusters but doe snaybody know if ROWE is continuing to work in a down economy?
August 27

Comment Wall (2 comments)

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At 9:26am on September 5, 2009, Patricia M. Buhler said…
Employee engagement continues to top the list of organizations' strategic challenges. The importance cannot be overstated since it has a ripple effect throughout any organization - across all industries and sizes. I look forward to the opportunity to hear about the best practices of members of the network. Thanks for introducing me to this group.
At 7:05am on August 31, 2009, David Zinger said…
Hi Jason:

I am so pleased that you have decided to spend some of your online time with us. A belated welcome to the employee engagement network as I have been away for a few weeks. I trust you will find what you are looking for and I appreciate that you have already jumped into the conversation. Let me know how I can assist.


Looks like very good resources you offer.

David

Profile Information

Who are you?
CEO of Prestwick House. An educational publishing company rated the 4th best publishing company to work for in the country by "Book Business Magazine"
What is your interest or involvement in employee engagement?
Leveraging employee engagement for superior results and a happy life.
Website:
http://www.prestwickhouse.com
Where are you located?
Smyrna, DE

Jason Scott's Blog

Jason Scott

"The Employee Satisfaction Revolution" will be available on Amazon next week - We need Reviewers

If you'd like a free review copy of "The Employee Satisfaction Revolution" simply email me at: jason(dot)scott(at)gmail(dot)com and promise to post a candid review on Amazon.com in about a week when the book is available.

...or post a comment at theesrevolution.blogspot.com



Thanks!

Continue

Posted on October 27, 2009 at 9:47am —

Jason Scott

Spoiler Alert

After 10 years of building an employee satisfaction culture at Prestwick House we surveyed our customers. Two separate groups surveyed at two different times of year and both groups responded similarly to the question,"Would you recommend this company to your colleagues?"




98% of PH customers said tha… Continue

Posted on October 4, 2009 at 5:49am —

Jason Scott

"Leadership" Lessons From an Unlikley Source: Carol Burnett

Our cultural view of leadership was, to a large degree, poisoned by the early industrialists who built a system in which all decision making is pushed up the chain of command to a decision making class. All the thinking about how to do a job (everything that makes work nourishing and fulfilling) was the province of managers. In fact, Frederick Taylor famously said that anybody who has the physically ability to handle pig iron cannot have the mental ability to think about how to handle pig iron.… Continue

Posted on September 18, 2009 at 7:00am —

Jason Scott

Is Your Idea of Workplace "Fun" Unfriendly to Introverts?

Working toward a "Building a Harmonious Workplace" policy that works for everyone, a colleague directed me to this article from the Atlantic that takes a humorous approach to the subject of introversion.

theAtlantic.com

While it's not a solution to our little policy dilemma (of trying to balance the company's need for everyone to apply some grease to the wheels once in a while with some employee's strong desire to be left alone) I do th… Continue

Posted on September 12, 2009 at 9:00am —

Jason Scott

Does "Team Building" Propaganda contribute to Employee Engagement?

Not when the company is tanking.

Watch the videos embedded in the linked Boing Boing post and marvel at the ability of a company to be so deluded.

From the post:

CIRCUIT CITY PLAYED CREEPY TEAMBUILDING PROPAGANDA TO SELF ON DEATHBED


Near the end, electronics retailer Circuit City produced a series of shiny, happy video dreams for its employees to watch. Fantas
Continue

Posted on August 23, 2009 at 11:30am —

 
 

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David Zinger David Zinger created this Ning Network.

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Diane Court, bryan, Frank Z and 3 more joined The Employee Engagement Network
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Show up a lot and have lots of conversations.
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Do you deal with an organization or service provider whose performance is lacking, but somehow you continue to accept their poor performance? If you honestly think about it, you’ll probably answer “yes.” But don’t fret too much because we all do...
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Anil Saxena, Delia Mozer, Pat Williams and 2 more were featured
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Lynn Hunsaker Interviewing Customer Care VP, Sprint Prepaid on live radio, Improve Customer Experience Results, Mon 12/7 1p ET http://snurl.com/t90ze
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Lucy McQuillin joined Jo's group
A group to help people working in the UK find each other and to offer assistance to visitors coming over for work or just passing through
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You've heard the hype, but how useful is social media really? Share your experiences, comments and questions.
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What stories, case studies or personal experiences do you have of mounting rescue operations or missions to reconnect disheartened or marginalised employees with their organisations to achieve success.
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Lucy McQuillin is now a member of The Employee Engagement Network
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