Jill Woodbury's Discussions
Books and Resources on Engagement
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Started this discussion. Last reply by Tim Rutledge Oct 9.
Jill Woodbury's Page
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Hi, Jill. I've written two books on employee engagement that you might want to check out.
'Getting Engaged: The New Workplace Loyalty' can be purchased here www.gettingengaged.ca
'Employee Engagement' can be purchased here www.gettothepointbooks...
Jill, I recommend this book by Steven Kerr, which I reviewed here: http://globoforce.blogspot.com/2009/07/measuring-reward-systems-driving-change.html.
Thanks Brad - getting lots of recommendations. Will add this one to the list!
Jill,
I was asked to write a book on Engagement for Jossey Bass. The book was to serve as a comprehensive view on the subject. It has just been published and it may be of value to you. You can find it and order it at:
http://www.engagementleader...
Jill
What would perhaps be of greatest value would be resources that showed you how workforces were engaged and what happened when they were.
Fish answers one question, what happens when a workforce is engaged, but it happened as a result of the a...
Personally a bit bias on this, but there is an excellent book written by Jim Haudan called "The Art of Engagement" that may be of value to you. Best of luck to you!
Jeff Seevers
I have heard about the Fish Philosophy, but have not read anything on it. I will definitely add that to my list. I hadn't thought about the trust aspect yet. So thank you for pointing me in that direction as well.
Another book my manager shared wi...
Are you familiar with the Fish Philosophy? It's the guys at the Fish Market in Seattle at the Pike's Market. They've got a book on how they got their team engaged and created a phenomenon tossing fish around in a public farmers market. Employee en...
Hi All
I am new the area of engagement. I have been an employee at Mars for two, as an engage associate. Now I am helping support the development of associate engagement. Since I studied general business in my undergrad, I don't have many resource...
Comment Wall (3 comments)
- At 1:34pm on July 3, 2009,
Sybil F. Stershic said…
- Jill, I got started early in my career (in bank marketing) when I learned that in a service-based situation - where employees ARE the brand - you first have to take care of employees to take care of customers. Thus began my professional passion for internal marketing - using marketing & communications to engage employees. Basically, you can use marketing to communicate with, educate, and help motivate employees, just like marketers do with consumers. Best of all, you don't have to be a marketer to use this approach!
More than four years ago I started a blog to share my experience with internal marketing & communications as a form of engagement, and my book on it ("Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care")was published less than two years ago. Visit my blog when you get the chance (www.qualityservicemarketing.blogs.com) and let me know if you have any questions about it. And by all means, let's stay in touch.
Yake care,
Sybil
- At 9:06pm on June 27, 2009,
Stefan Pacula said…
- Hi Jill, I'm the engagement champion for Mars Foods here in Bolton, Ontario. I will be reaching out to you and Jen soon with some thoughts around engagement. Talk soon, Stefan.
- At 7:21pm on June 22, 2009,
David Zinger said… - Jill,
I am so appreciative of the work that Mars does and I am glad that you joined us. I wish you well in your new engagement involved in engaging others. You can play such a significant role. I would love to hear what you are learning as you go along. Let me know if I can assist you and welcome to the network.
David
Profile Information
- Who are you?
- I graduated from Moravian College (Bethlehem, PA) in 2007 and have worked at Mars Inc.ever since. I grew up in NJ and have lived in various parts of the state. Right now my fiance and I are looking to make the move to the great Lehigh Valley!
- What is your interest or involvement in employee engagement?
- I recently moved into an engagement role at Mars Inc. I support our global leadership team with associate engagement and part of teh learning and development university. My background was in customer care, working as a buyer for various grocery chains. I am excited to be switching gears ... working with our own associates instead of our customers. This is a newer area to me but I have a real interest and passion for helping others.
- Website:
- http://www.mars.com/global/home.htm
- Where are you located?
- Mt. Olive, NJ
About
Latest Activity
I think we all generally agree that engaged employees are a powerful force for delivering company success. I think we all also agree that you cannot force employees to engage. You can, however, create work environments and cultures in which employ...
Treat people the way they want to be treated, not the way you want to be treated.
I am looking for some discussion topics. I have a team that really needs to come together as a group. (or, I have a group that really needs to come together as a team). I've done a few team building activities, but this time, I would like to have ...
Great word ownership, Kurt.
Without a strong sense of ownership by the employee we don't get their full engagement, their complete commitment to the work.
The formula for employee ownership for any boss is to listen to the employee and that give...
Remember, recognition is free. It's not material. It's a communication tool. I agree with Ben that employees need a voice and a safe place to use it. They also want some ownership in the processes and acknowledgment that the tasks they perform mea...
Recognition is important, but possibly not in the way you think. Rewards have negative effects down the road no matter how good they look. On this subject, read Alfie Kohn's "Punished by Rewards".
I managed people for over 30 years. In order to s...
I think recognising your staff becomes all the more important in today's climate of budget cuts, pressures and downsizing. We all want to feel valued, both as employees and human beings, and to have someone else say 'thank you, your continued supp...
Hi Leigh
I am an Employee Engagement Specialist in the department of Organizational Effectiveness. I work for a company about the size that you are looking for. We began kicking off employee engagement surveys last April. As of now we have a year...
... master the art of asking questions!
Teach your employees how to Manage Up: Some people think this is brown nosing, but it's really about helping your boss understand who you are.
Angela,
I think recognition is always essential but we have to look at the deeper reason why. Reward and recognition confirms value. Every human being wants to know, "Does my life matter?" This is the questions we help answer when we reward and re...
Be real, don't use jargon, and be honest. If something is going to hurt people would rather be prepared!
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