Jill Woodbury's Discussions
Books and Resources on Engagement
8 Replies
Started this discussion. Last reply by Tim Rutledge Oct 9.
Jill Woodbury's Page
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Hi, Jill. I've written two books on employee engagement that you might want to check out.
'Getting Engaged: The New Workplace Loyalty' can be purchased here www.gettingengaged.ca
'Employee Engagement' can be purchased here www.gettothepointbooks.c…
Jill, I recommend this book by Steven Kerr, which I reviewed here: http://globoforce.blogspot.com/2009/07/measuring-reward-systems-driving-change.html.
Thanks Brad - getting lots of recommendations. Will add this one to the list!
Jill,
I was asked to write a book on Engagement for Jossey Bass. The book was to serve as a comprehensive view on the subject. It has just been published and it may be of value to you. You can find it and order it at:
http://www.engagementleader.c…
Jill
What would perhaps be of greatest value would be resources that showed you how workforces were engaged and what happened when they were.
Fish answers one question, what happens when a workforce is engaged, but it happened as a result of the acc…
Personally a bit bias on this, but there is an excellent book written by Jim Haudan called "The Art of Engagement" that may be of value to you. Best of luck to you!
Jeff Seevers
I have heard about the Fish Philosophy, but have not read anything on it. I will definitely add that to my list. I hadn't thought about the trust aspect yet. So thank you for pointing me in that direction as well.
Another book my manager shared with…
Are you familiar with the Fish Philosophy? It's the guys at the Fish Market in Seattle at the Pike's Market. They've got a book on how they got their team engaged and created a phenomenon tossing fish around in a public farmers market. Employee enga…
Hi All
I am new the area of engagement. I have been an employee at Mars for two, as an engage associate. Now I am helping support the development of associate engagement. Since I studied general business in my undergrad, I don't have many resources…
Comment Wall (3 comments)
- At 1:34pm on July 3, 2009,
Sybil F. Stershic said…
- Jill, I got started early in my career (in bank marketing) when I learned that in a service-based situation - where employees ARE the brand - you first have to take care of employees to take care of customers. Thus began my professional passion for internal marketing - using marketing & communications to engage employees. Basically, you can use marketing to communicate with, educate, and help motivate employees, just like marketers do with consumers. Best of all, you don't have to be a marketer to use this approach!
More than four years ago I started a blog to share my experience with internal marketing & communications as a form of engagement, and my book on it ("Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care")was published less than two years ago. Visit my blog when you get the chance (www.qualityservicemarketing.blogs.com) and let me know if you have any questions about it. And by all means, let's stay in touch.
Yake care,
Sybil
- At 9:06pm on June 27, 2009,
Stefan Pacula said…
- Hi Jill, I'm the engagement champion for Mars Foods here in Bolton, Ontario. I will be reaching out to you and Jen soon with some thoughts around engagement. Talk soon, Stefan.
- At 7:21pm on June 22, 2009,
David Zinger said… - Jill,
I am so appreciative of the work that Mars does and I am glad that you joined us. I wish you well in your new engagement involved in engaging others. You can play such a significant role. I would love to hear what you are learning as you go along. Let me know if I can assist you and welcome to the network.
David
Profile Information
- Who are you?
- I graduated from Moravian College (Bethlehem, PA) in 2007 and have worked at Mars Inc.ever since. I grew up in NJ and have lived in various parts of the state. Right now my fiance and I are looking to make the move to the great Lehigh Valley!
- What is your interest or involvement in employee engagement?
- I recently moved into an engagement role at Mars Inc. I support our global leadership team with associate engagement and part of teh learning and development university. My background was in customer care, working as a buyer for various grocery chains. I am excited to be switching gears ... working with our own associates instead of our customers. This is a newer area to me but I have a real interest and passion for helping others.
- Website:
- http://www.mars.com/global/home.htm
- Where are you located?
- Mt. Olive, NJ
About
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Do you ever wonder how past leaders could have missed what seems so obvious in hindsight? Sadly, most leaders live in an environment that makes them vulnerable to managerial failure. The problem lies in a little-recognized reality of leadership: iso…
Dear Ray,
Your concern is well founded. Employees look forward to surveys like they do a visit to the dentist! The Horsepower Survey, however, is an employee-focused survey to measure how rewarded employees feel about their work. It consists of sev…
Mike,
I will make mention of this new group in the next newsletter. Thank you for starting this and I wish you well and all European members the best with this focus.
David
Jason:
Good points about trust and aligning the strategic engagement with employee engagement. We need results for all.
I am concerned you will lose readers due to lack of formatting on this post. I encourage you to ensure that you format your pos…
Thanks for sharing this information, Roy.
When I was Research Director at The Loyalty Institute, we found that the #1 driver of employee commitment was an organization's efforts to build a sense of spirit and pride. This was true in the US as well…
As a survey consultant I guess that I should like the idea of conducting monthly surveys, but I am concerned that employees may feel that they are being "over surveyed."
There are options, of course. An organization might randomly assign each emplo…
This is a great read, a great story. I smiled the whole time as I read this. If this conversation is possible in your organization, then I'd say your leadership is trusted and transparent. Thanks for this story.
I won't be wishing you "Season's Greetings" or "Happy Holidays" this December. These secular, generic salutations are popular in corporate America because they are not specific to any one religion or belief system. The business world, like America's…
Hello Paul:
"if you want to improve productivity and reduce costs, you need to
tap into human nature’s pleasure-fueled engine."
I could not agree more but if we wait until after we hire someone we have waited too long.
Bob
A Manager shall know one's team member more than his/her mother knows him/her.
Offered by Shweta Mohanty Posted by David Zinger
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