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Jim Taggart posted a blog post

Customer Service Meets Productivity

We had a tough winter here in Eastern Ontario where I live. But then, so did much of Canada and many parts of the U.S. Lots of snow, strong winds, and what caused meteorologists to exhibit signs of unusual arousal, the Polar Vortex, which somehow got diverted from Canada’s Arctic for a couple of months to put the freeze on much of North America. Blame the Canucks!So it was with a sturdy measure of glee…See More
Sunday
Jim Taggart posted a blog post

You Are Not Your Position

If you know everything there is to know then you can take a pass on this post and move on to something else.You’re still here–thought so.We live in a society of experts, pseudo experts and wannabe experts. Although I’ve been in the leadership space for some 25 years, encompassing a Masters in the field, a wide…See More
Apr 13
Jim Taggart posted a blog post

The Art (NOT Science) of Management–and its Cousin Leadership

It seems that a number of people want to be scientists, or at least in the sense of ostensibly adding credibility to their respective field of work. Economists (of which I’ve been a practitioner since 1982) and those in the leadership field (yours truly since the early nineties) covet the science moniker. Adding the word “science” adds a certain cachet to one’s profession.The purpose of this post is to…See More
Apr 7
Jim Taggart posted a blog post

Six Enablers to Building Organizational Change Adaptability

Have you had enough?Of change that is.As 86 year-old American poet and author Maya Angelou once said, “If you don't like something, change it. If you can't change it, change your attitude.”That concisely sums up this post, where I’ll suggest six enablers to help those working within organizations navigate the unrelenting onslaught of new events that hit us each and every day. But you don’t have to work in…See More
Mar 30
Jim Taggart posted a blog post

Are You Tone Deaf to Your Constituents?

Each of us likes to be heard.Whether we’re part of a community effort to improve street safety or a member of a workplace team, when we offer an opinion on an issue or make a contribution to an initiative underway, we want to be heard, to feel valued and respected as human beings. That desire to be heard amplifies when we are explicitly invited to contribute. It could be part of a corporate…See More
Mar 23
Jim Taggart posted a blog post

It’s About Power With…Not Power Over

Jim Prince, a Tennessee businessman, succumbed to cancer in November 1998. As he fought the cancer over the course of many years, he came to realize that he “…had never done anything to benefit future generations.” He eventually decided to leave 513 acres of prime hiking land to outdoor enthusiasts, keeping it out of the hands of land developers. Broke from his soaring medical bills, he mortgaged his…See More
Mar 16
Jim Taggart posted a blog post

Introduce the Right Hand to the Left: 10 Lessons in Customer Service

I decided it was time to get a new smart phone. My three year-old HTC Evo, while a solid device, was getting increasingly slow, neurotic at times and heavy to carry. After researching which phone would best suit my needs I decided on a Blackberry Z10, manufactured by Canada’s former Research…See More
Mar 9
Jim Taggart posted a blog post

The Anti-Minimum Wage Con Job Argument

This is not a post about leadership, or at least directly. It’s about people who work their butts off but who have become the disenfranchised, the contemporary version of 19th Century France when abused workers revolted.I’ve been a loyal reader of The Economist for three decades. The oldest newspaper in the world (magazine format for some time, along with…See More
Mar 2
Jim Taggart posted a blog post

Square Astronaut, Round Hole: Sweat the Small Stuff!

“Don’t sweat the small stuff.”We’ve heard that expression a lot in the past and still occasionally today. It was made popular in the self-help and pseudo leadership literature in the nineties. Indeed, one compact book went by that title, written by Richard Carlson in 1997.For some–perhaps many–it became the axiom with how we should…See More
Feb 23
Jim Taggart posted a blog post

Decency, Humility and Personal Leadership

I moved a lot as a kid.Born in Winnipeg, Manitoba in 1955, I was still chortling and babbling when we moved to Montreal where we lived for a few years before heading to Battlecreek, Michigan for two years (where I started school). Then it was back to Montreal for many years, when suddenly at the end of grade eight my dad, a senior mechanical engineer with Canadian National Railways, was transferred to…See More
Feb 16
Jim Taggart posted a blog post

Leadership 2013: An All-Star Female Line Up!

Another year has come and gone by in a flash. Unexpected events, too many to list, struck from all sides. One of the year’s big events was the human calamity in Syria, which has passed the two-year mark and with over 130,000 civilians killed.The oil-laden freight train disaster which leveled the core of the village of Lac Megantic, Quebec, in the summer revealed gross incompetence and neglect by the…See More
Jan 5
Jim Taggart posted a blog post

Another Year Comes to a Close: Giving Our Thanks

Another year has come and gone. During the past 12 months we’ve witnessed atrocities of staggering proportions in some countries (Syria comes to mind, with over 100,000 civilians killed); the man-made disaster in Lac Megantic, Quebec, caused by a run-away, fuel-laden train which devastated the town’s center; and the enormous damage and deaths caused by Typhoon Haiyan in the Philippines. However,…See More
Dec 21, 2013
Jim Taggart posted a blog post

Gen Y Should Give Us Hope: It’s About Self-Empowerment

Society, for whatever reason, has traditionally looked at youth as pampered, lazy and possessing no goal in life.When I was a teen in the early seventies growing up in Montreal, my parents and their peers thought that my contemporaries and I were all depraved and on drugs. It’s part of the human experience, and almost seems as a right of passage to becoming a supposedly mature adult. Whatever that…See More
Dec 15, 2013
Jim Taggart posted a blog post

Turning Learning Upside Down the Khan Way

Salman Khan was working as an analyst at a hedge-fund in Boston in 2006. Being a bit of a math whiz (with four degrees from MIT and Harvard) he had been tutoring family members and relatives. He had an idea and started putting up tutorial videos on You Tube to make learning more flexible for his students.His cousins said they liked Khan better on You Tube than in person. Rather than being offended, Khan…See More
Dec 8, 2013
Jim Taggart posted a blog post

The Payoff from Sharing Power

Sometimes we’re reading something. Anything: a magazine, a book or an online article. And then we have what I’ll call a brain fart. An idea pops into our mind, only to stay there for a while, waiting to be exploited, beckoning us in increasing urgency to check it out before it disappears for eternity.I get those a lot.Sometimes I’m on the ball and grab that transitory idea, wrestling it into…See More
Dec 2, 2013
Jim Taggart posted a blog post

Hope Blooms: Kid Power at Work

Close your eyes and relax.Picture a leader in your mind.What do you see?Now open your eyes.Depending on your gender, life experiences and frame of reference, you might have pictured a charismatic leader such as Nelson Mandela, Steve Jobs, Sheryl Sandberg, Margaret Thatcher, Bill Clinton or one from a myriad of other political and corporate leaders.But did you picture a non-adult? A “kid?”Maybe you…See More
Nov 24, 2013

Profile Information

Who are you?
I have a passion for leadership and sharing my knowledge with others, and have worked in the field some 15 years. I've been actively blogging for over three years, and my website includes some 300 posts and many ebooks and white papers.

I also have a strong passion for music and love playing jazz piano.
What is your interest or involvement in employee engagement?
To learn from others and share my knowledge and experience, especially around leadership and organizational learning.
Website - Twitter - Facebook Address
http://ChangingWinds.wordpress.com

Jim Taggart's Blog

Customer Service Meets Productivity

We had a tough winter here in Eastern Ontario where I live. But then, so did much of Canada and many parts of the U.S. Lots of snow, strong winds, and what caused meteorologists to exhibit signs of unusual arousal, the Polar Vortex, which somehow got diverted from Canada’s Arctic for a couple of months to put the freeze on much of North America. Blame the…

Continue

Posted on April 20, 2014 at 8:58am

You Are Not Your Position

If you know everything there is to know then you can take a pass on this post and move on to something else.

You’re still here–thought so.

We live in a society of experts, pseudo experts and wannabe experts. Although I’ve been in the…

Continue

Posted on April 13, 2014 at 7:45am

The Art (NOT Science) of Management–and its Cousin Leadership

It seems that a number of people want to be scientists, or at least in the sense of ostensibly adding credibility to their respective field of work. Economists (of which I’ve been a practitioner since 1982) and those in the leadership field (yours truly since the early nineties) covet the science moniker. Adding the word “science” adds a certain cachet to one’s…

Continue

Posted on April 7, 2014 at 8:48am

Six Enablers to Building Organizational Change Adaptability

Have you had enough?

Of change that is.

As 86 year-old American poet and author Maya Angelou once said, “If you don't like something, change it. If you can't change it, change your attitude.”

That concisely sums up this post, where I’ll suggest six enablers to help those working within organizations navigate the…

Continue

Posted on March 30, 2014 at 6:59pm

Comment Wall (4 comments)

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At 4:47pm on December 21, 2011, David Zinger said…

Jim:

I feel so fortunate to have you participate and contribute on this network.

You write well, contribute a great deal, and make a difference.

David

At 5:23pm on June 22, 2010, David Zinger said…
Jim:
I noticed it was your birthday tomorrow. Hope you have a great day and a great year/decade ahead. All the best in 2010 and beyond.
David
At 11:16am on May 13, 2010, Terrence Seamon said…
Jim,
Glad to see you join the Manager Tools group. You have been so active already on the EE Network! I hope you will stir things up on the group too.
Terry
At 10:12am on December 19, 2009, David Zinger said…
Jim:
You have already been involved a lot with the network but I would still like to welcome you here and wish you all the best with your leadership work.
David
 
 
 

580 Videos Related to Employee Engagement

Click on this eBook listing over 580 videos available on the network. When you open the document up online you can click on the title to go directly to the video. Happy and engaged viewing.

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Looking very forward to being home in Saskatchewan next week.

Looking very forward to being home in Saskatchewan next week.


David Zinger Engage SK
A short invitation and introduction to two sessions on engagement and well-being David Zinger will be offering in conjunction with SAHRP:...

Ask yourself: Do you work better in the morning and in the evening? Take off eve...

Ask yourself: Do you work better in the morning and in the evening? Take off every afternoon! Why are you working five days in a row? Can you work alternate days – and rest every other day. If you usually take a fortnight’s holiday (if that!)? Could you take three weeks or a month? Is your optimum output better if you take ten weeks off, instead of four, and work with more energy during the times that you DO work?


Work In The Zone | LinkedIn
www.linkedin.com
“The higher your energy level, the more efficient your body. The more efficient your body, the better you feel and the more you will use your talent to produce outstanding results.”Tony RobbinsIt’s

Word power made easy...

Word power made easy...


Create A Vocabulary That Inspires Employee Engagement
www.forbes.com
It's official. Employee engagement is the new black. I’ve been writing and thinking a lot about it lately, as have others. The very notion of how leaders and employees engage has slowly morphed away from ‘companies have to do this because employees want it’ to ‘companies have to do this [...]

The one question employee engagement survey: Why are you still here?

The one question employee engagement survey: Why are you still here?


The shortest Employee Engagement survey has one question | Leandro Herrero
leandroherrero.com
And the question is: ‘Why are you still here?’ You learn about the organization by asking questions to employees when they leave you (exit interviews) but you learn far more when you ask them why they are staying (‘stay’ interviews). It’s not a joke. ‘Why are you still here?’ – with the emphasis on…

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