The Employee Engagement Network

Jim Taggart's Friends

  • Geoff Schaadt
  • Heather Lattuada
  • Ryan Scott
  • Tracie Taylor Labonte
  • Carla Anne Ernst
  • Michael Scheele
  • Naomi Caietti
  • Les Hudson
  • Lydia Woodroff
  • Adrian Bashford
  • David Bowles
  • Amanda Fenton
  • Steve Virtue
  • Erica Jackson
  • J.P. Walti

Jim Taggart's Groups

 

Jim Taggart's Page

Latest Activity

Jim Taggart posted blog posts
Monday
David Zinger commented on Jim Taggart's blog post Brutalized by an Airline: How Corporate Culture is Reflected in Poor Customer Service
"Sounds like a terrible experience. I won't go into detail because it is not my intent to diminish what was stated here but I have had nothing but good to great experiences with Air Canada over the past 3 years. I go out of my way to fly Air…"
Oct 13
Jim Taggart posted a blog post

Brutalized by an Airline: How Corporate Culture is Reflected in Poor Customer Service

This is a story about leadership and customer service; or to be more precise it’s about the absence of both.One of my daughter’s recently got married. The wedding venue was an hour west of Ottawa in a beautiful setting. With a large family on my wife’s side, there was a decent-size contingent which drove and flew up from the Province of New Brunswick (1,000 km away). We were thrilled that…See More
Oct 12
Jim Taggart posted a blog post

10 Valuable Lessons for Aspiring Leaders

The motivation for this post stems from my own leadership journey over the past 25-plus years, during which time I moved in and out of formal management positions, worked as a project manager, thought leader, and economist. After concluding a three decade career with the Canada’s public service in 2010, I did independent contract work for a few years and then returned to work in the private sector.…See More
Oct 5
Jim Taggart was featured
Sep 28
Jim Taggart posted a blog post

Revisiting Teamwork Fads

“What goes around, comes around.”This well-known expression is intended typically in a negative context. In this post I’m adapting it to fit within the organizational bureaucracy, specifically on the topic of teams and teamwork. I’ve written plenty on teams in the past (see links at the end of this post), given my extensive past work, both within the public and not-for-profit sectors.What’s…See More
Sep 28
Jim Taggart posted a blog post

Under-Promise, Over-Deliver: Amazon’s Dropped Ball

I have an admitted obsession with customer service. It all started in 1978 when, as a new college grad with a B.A. in economics, I worked in consumer lending. Half of my job involved building loan and mortgage business; the other half required me to hit the road in the company car to collect delinquent loan accounts. In those days, it was none of this current day harassing phone calls (I did that,…See More
Sep 21
Jim Taggart commented on Jim Taggart's blog post Stress Test: Leadership through Integrity and Humility
"Thanks for your feedback, David. I agree with your comments regarding the precarious state of the U.S., economy at that time. Canadians, too, are cavalier in their attitude towards their country's economy and banking system. While our big five…"
Sep 15
David Bowles commented on Jim Taggart's blog post Stress Test: Leadership through Integrity and Humility
"Jim, I am so glad you wrote this!  Tim Geithner is a hero, as in Ben Bernanke and those who worked with them. Bernanke, being THE world-leading expert on the Great Depression, said this was worse. He said that on one day of September 2008, 12…"
Sep 15
Jim Taggart posted a blog post

Stress Test: Leadership through Integrity and Humility

I never liked Timothy Geithner from the start when his tight-lipped, grim face began appearing regularly on the nightly news during the 2007-2008 financial meltdown and the ensuing Great Recession. Although he was the president of the Federal Reserve Bank of New York and subsequently Treasury Secretary, he came across in the media as shifty, arrogant and a man not to be trusted. That perception held until…See More
Sep 14
Jim Taggart posted a blog post

Lead Through Mutual Commitment, Not Compliance

I was a young greenhorn economist with just a tad of related work experience. I’d worked in consumer lending after college for two years, but had grown disgusted with the countless hours I had to spend collecting loan arrears, knocking on doors and harassing single moms. So it was back to university for two years, all the while our first born was still in diapers.So I thought I’d hit the jackpot…See More
Sep 7
Jim Taggart posted blog posts
Aug 31
Jim Taggart posted a blog post

Crisis Leadership: Clarifying What Needs to be Done

Think of a time when you were under a lot of pressure with a very short deadline. I don’t mean being at Starbucks trying to decide on which decadent coffee you were debating on ordering. I mean serious pressure–and it doesn’t have to be necessarily work related. It could have been dealing with a medical decision relating to an ageing parent, a child or spouse.What went through your mind at…See More
Aug 24
Jim Taggart posted a blog post

Living and Leading on the Edge

This post takes a look at a new book that is joining the leadership field. Written by a respected leadership practitioner, it has arrived at a critical time for leaders who must contend with competing priorities and conflicting challenges, all the while trying to remain centered and focused on what needs to be done.Meet Joelle K. Jay.Jay holds a Ph.D. and is an executive coach specializing in…See More
Aug 17
Jim Taggart posted a blog post

Do It with People, Not To Them: Share the Power

It seems like almost yesterday when organizations in both the public and private sectors were pumped with such concepts as servant leadership, values and ethics, and shared (distributed) leadership. Indeed, your correspondent did his Master’s thesis in 1999 on shared leadership. Dateline: the Nineties, when a wide variety of leadership thinkers and practitioners advocated the integration…See More
Aug 10
Jim Taggart posted a blog post

Will Gen Z be the Disruptive Generation?

The media loves hyperbole. If there’s a way to spin a story or add drama to it, whether needlessly or not, the media has perfected the art. Examples abound so I won’t waste your time reciting well known instances.There’s a new storyline being developed now, but one that will take years to play out to validate the excitement that the media is attempting to stir up: Generation Z, and how it will…See More
Aug 4

Profile Information

Who are you?
I have a passion for leadership and sharing my knowledge with others, and have worked in the field some 15 years. I've been actively blogging for over three years, and my website includes some 300 posts and many ebooks and white papers.

I also have a strong passion for music and love playing jazz piano.
What is your interest or involvement in employee engagement?
To learn from others and share my knowledge and experience, especially around leadership and organizational learning.
Website - Twitter - Facebook Address
http://ChangingWinds.wordpress.com

Jim Taggart's Blog

A True Green CEO: Unilever’s Paul Polman



Money talks and bullshit walks.

I use this expression, and so do countless others, except that it’s useful to understand its origin. Attributed to Congressman Michael “Ozzie” Myers in 1980, resulting from his expulsion from the House of…

Continue

Posted on October 19, 2014 at 8:19pm

A True Green CEO: Unilever’s Paul Polman



Money talks and bullshit walks.

I use this expression, and so do countless others, except that it’s useful to understand its origin. Attributed to Congressman Michael “Ozzie” Myers in 1980, resulting from his expulsion from the House of…

Continue

Posted on October 19, 2014 at 8:19pm

Brutalized by an Airline: How Corporate Culture is Reflected in Poor Customer Service

This is a story about leadership and customer service; or to be more precise it’s about the absence of both.

One of my daughter’s recently got married. The wedding venue was an hour west of Ottawa in a beautiful setting. With a large…

Continue

Posted on October 12, 2014 at 7:00pm — 1 Comment

10 Valuable Lessons for Aspiring Leaders

The motivation for this post stems from my own leadership journey over the past 25-plus years, during which time I moved in and out of formal management positions, worked as a project manager, thought leader, and economist. After concluding a three decade career with the Canada’s…
Continue

Posted on October 5, 2014 at 7:51pm

Comment Wall (4 comments)

You need to be a member of The Employee Engagement Network to add comments!

Join The Employee Engagement Network

At 4:47pm on December 21, 2011, David Zinger said…

Jim:

I feel so fortunate to have you participate and contribute on this network.

You write well, contribute a great deal, and make a difference.

David

At 5:23pm on June 22, 2010, David Zinger said…
Jim:
I noticed it was your birthday tomorrow. Hope you have a great day and a great year/decade ahead. All the best in 2010 and beyond.
David
At 11:16am on May 13, 2010, Terrence Seamon said…
Jim,
Glad to see you join the Manager Tools group. You have been so active already on the EE Network! I hope you will stir things up on the group too.
Terry
At 10:12am on December 19, 2009, David Zinger said…
Jim:
You have already been involved a lot with the network but I would still like to welcome you here and wish you all the best with your leadership work.
David
 
 
 

One Click Resources

EEN Button Lightning LessonEEN Button Case StudyEEN Button Facebook

580 Videos Related to Employee Engagement

Click on this eBook listing over 580 videos available on the network. When you open the document up online you can click on the title to go directly to the video. Happy and engaged viewing.

Latest Activity

Robert Morris posted blog posts
9 hours ago
John Junson posted a blog post
yesterday
Armand Mccabe shared their blog post on Facebook
yesterday
Armand Mccabe posted a blog post
yesterday
Peter Psichogios posted blog posts
yesterday
Lynn Pickford updated their profile
yesterday
Robert Morris posted blog posts
yesterday
Holly Thompson is now a member of The Employee Engagement Network
yesterday
Adele du Rand was featured
Thursday
Profile IconMiles Murphy and Naresh Byra joined The Employee Engagement Network
Wednesday
David Zinger posted a video

Kristin Neff: The Three Components of Self-Compassion

The world's leading researcher of self-compassion and founder of the Mindful Self-Compassion program explains the core features of self-compassion.
Wednesday
Robert Morris posted blog posts
Wednesday

© 2014   Created by David Zinger.

Badges  |  Report an Issue  |  Terms of Service