Judy McLeish's Discussions
What Does the Word "Employee" Mean to You
1 Reply
Started this discussion. Last reply by David Zinger Jan 14.
What Do You Expect From A Manager?
Replied Nov. 26, 2008
What Do You Expect From A Manager?
4 Replies
Started this discussion. Last reply by Terrence Seamon Nov. 26, 2008.
Judy McLeish's Videos
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Comment Wall (23 comments)
- At 10:06pm on December 27, 2008,
Stefan Pacula said… - Hi Judy, a year later I'm responding! We use the Q12 survey from Gallup, it is a very key measure for us, and we spend a considerable amount of time with action plans around the 12 Q's.
- At 12:25am on June 29, 2008,
Jon Hoel said… - Hi Judy,
I was interested to read the discussion thread you started around social media.
I've since set up a group on social media in the workplace. It would be great if you could stop by.
- At 7:15pm on June 5, 2008,
Judy McLeish said…
- Warren - thanks for clarifying! Wow, it certainly sounds like you have your work cut out for you. You are right the government is doing some very interesting things around engagement. In fact, Canada Post is doing leading edge engagement work as well.
I would love to have a dialogue with you. We have done engagement work in the banking sector which is also a very difficult challenge as many of the workers are unionized and it is difficult to build engaged employees who deliver banking products and services.
Let me know if there is a time next week. I would be happy to call you to discuss what you are doing.
Judy
- At 6:49pm on June 5, 2008,
Warren Young said… - Judy I apologize for causing confusion. But I don't work for the ANZ bank. I used to work for a bank later acquired by them, and my sister does - but I don't. I'd meant to associate with the NZ part of the banks name. My apologies.
However I'd still be very keen to establish dialogue with you. I work in central government on employee engagement. I spent much of the past year getting government agencies on board using the survey tool and our focus is intensively on building engagement. After all its not about the measurement, but what we do in response.
We have established some baselines and clearly we have some significant challenges ahead in terms of building from fairly low starting points. So I'm keen to hear of case studies of transformations - particularly in the government context if you know of any. I understand the Canadian government has done some good work in this area. We are actually using a Canadian government model (Citizens First) as the basis to measure our customer engagement.
I look forward to sharing with you.
- At 4:01am on June 5, 2008,
Warren Young said…
- Hi Judy from NZ. The smaller end of the ANZ bank you blogged about earlier in the year. I enjoyed your recent blog posts too. Life is more fun when we turn things on their heads.
I also came across your very good media presentation on Youtube many weeks back. Its very nice to meet the creator of that, which really inspired me. Great job Judy!
- At 6:13pm on April 28, 2008,
Judy McLeish said…
- Great to hear from you! Looking forward to hearing more about your idea.
- At 6:06pm on April 28, 2008,
Zane Safrit said… - Nice to see you here. At some point, in the next week I'd like to run an idea by you for a book I'm working on. Nothing urgent.
- At 11:36am on April 9, 2008,
Lisa Forsyth said… - Hi Judy - Thanks for the welcome. I am currently working on a post that should give you some insight into what we are doing at MSNBC.com with respect to employee engagement.
Stay tuned - I'm currently buried in fiscal planning for next year.
-Lisa
- At 8:43am on March 15, 2008,
Terrence Seamon said… - OK, Judy. Blog entry published:
http://learningvoyager.blogspot.com/2008/03/how-to-engage-employees-part-1.html
And it's the start of a new series.
Thanks for the inspiration!
Terry
- At 9:06am on March 13, 2008,
Terrence Seamon said…
- Judy,
I'm well into reading The Dream Manager at last. Thanks so much for recommending it. I am really enjoying it! Once I finish, I am planning to blog about it.
Terry
Profile Information
- Who are you?
- Judy is the founder of McDaniel Partners, a consulting services firm, that helps companies build customer experiences that enhance their long-term competitive positioning through creating engaged and committed employees.
- What is your interest or involvement in employee engagement?
- Helping companies create powerful customer experiences and engaged and committed employees
- Website:
- http://www.employeefactor.com
- Where are you located?
- Toronto
Judy McLeish's Blog
Young, Educated and Jobless
Read the second post in the series - Fired: Flicked Away.
Read the third post in the series - The Emotional Job Roller-coaster.
Posted on September 21, 2009 at 12:30pm —
ANZ Bank Knows Engagement Levels - Do You?
Do you know how many of your employees are willing to be advocates for your business, are committed to staying with you, and are motivated to contribute their best to your organization every day? Could you map how many of your employees are high performers?
Posted on January 30, 2008 at 9:06am —
Google's #1 Again!
After all, as part of the selection procedure, 400 employees (selected at random) had to answer a 57-question survey that covered the gamut from job satisfac
… ContinuePosted on January 29, 2008 at 5:41pm — 2 Comments
To Cull or Not to Cull Bottom Perfomers...
At the Employee Factor, we thought we should ask - should you "cull or not cull" your bottom performers.
… Continue
Posted on January 29, 2008 at 9:19am —
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