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Julie Noonan's Discussions
Employee Engagement icebreakers
Replied Nov. 5, 2009
Julie Noonan's Page
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Let’s share favorite quotations that are somehow relevant to business. I frequently include them in letters, e-mails, proposals, and book reviews. They may not always provide a head-snapping revelation but do add some “seasoning” to the prose.
I stay engaged by keeping two concepts front and center. 1) My attitude, actions and accomplishments all contribute to my personal brand. 2) I want to ensure that my employer receives exceptional return on their investment in me. I also make it a po…
In this group we will look at how we foster, enhance, and extend our own personal engagement in work.
Good one, Lisa. Understanding and enabling uniquenes/aspirations is a powerful thought and tool.
If the employee base is younger then it is likely that many have and enjoy using technology. You could do a team trivia or electronic treasure hunt and acknowledge 1st to finish, most creative, etc. For additional acknowledgement of their understand…
Hire attitude and ethics first and focus management to both enable and reward effort and successes.
Profile Information
- Who are you?
- I am a Customer Experience Manager for Sprint, currently focusing on Employee Experience and Engagement.
- What is your interest or involvement in employee engagement?
- Recommendations to senior lead team to build employee confidence in the Sprint Customer Experience, encourage engagement, and drive positive culture change
- Where are you located?
- Kansas City area - working in Overland Park, KS
Comment Wall (1 comment)
- At 9:02pm on December 1, 2008,
David Zinger said… - Julie,
Welcome to the employee engagement network. I am so pleased you joined us and I look forward to your contribution to the network and I trust you will get what you need by being here.
I am getting more and more swayed or convinced that the key method to customer experience, engagement, and positive culture change is to find meaningful, easy, and significant ways to have everyone make contributions for the benefit of all. Not an easy task but when done well it transforms organizations into communities, those communities have conversations, and contributions flow from the community and organization.
David
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Many organizations have seen their voluntary turnover numbers greatly decline during the past 18months (our recessionary window). However, there are two great articles that are indicating that the turnover wave is coming. Those organizations with di…
You must make the choice to be engaged with your employees every day...for engagement is a decision before it is an action.
Recognize that employee engagement is not a fluffy extra but the fundamental way you will get work done with others through conversation, co-creation, community, mutuality, and other inclusive approaches to achieve results that matter to organizatio…
Ah, the script for a boss! That is easy, but a long way from the traditional one.
First, I suggest the boss do a quick read of Douglas McGregor's "The Human Side of Enterprise" to gain an understanding of the theory behind X and Y. Then commit the…
Jon...
Great stuff. Particularly like the piece about attacking "internal friction".
I still think the macro issues, namely around what kind of relationships does the organisation wish to have with specific groups/classes of employees need to be c…
My view on this is that where you treat employee engagement like a ‘big bang’ corporate change programme it will always carry a significant risk of turning into an ‘organisational Vietnam’. Don’t go to war in the first place!
Do it by taking lots a…
Manage by being a part of them, not by standing apart from them.
Sujata Dev
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Manager Tools for Employ…
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Research on EE
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Employee Engagement Writ…
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Social media in the work…
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Engaging Quotations
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