Keith Owen's Page

I have been away for a while (2 months) but have noticed a stream of blogs about specific behaviors that enhance engagement. I suspect this list is a loong one but since I am a bit of an academic, I was asked by a colleague to isolate the behaviors that enhance engagement.

To give you a backdrop to this endeavor - this colleague worked for an company that was interested in determining if there were specific leadership practices that enhanced engagement as we had already demonstrated that high l… Continue

Thanks for the interesting request. It is challenging to think back over almost two decades of research on engagement to determine how it has evolved. My first thought is that the more things seem to change, the more they stay the same. I recall doing an evaluation of the world wide employee survey for an oil company about 15 years ago, the reason for which was the company did not observe any movement in the so called commitment index they were tracking, this in spite of many efforts to improve… Continue