Many years ago, I worked in police communications as a shift supervisor. I was given the task of turning around a group of low-functioning employees and while initially I was not enthralled with the idea; I began to think about ways I could rise up to the challenge.
The telecommunications section had an assortment of duties that were required by its employees. In those days, everyone had to rotate through the duties which varied from monitoring of security cameras, responding…Continue
Posted on July 6, 2010 at 8:57pm — 1 Comment
Every business, no matter the size, should be concerned with how a new employee is brought on board. The importance of effective On-Boarding and Orientation processes cannot be understated – in my humble opinion – they will determine how successful and engaged your employees will be!…Continue
Posted on June 29, 2010 at 4:17pm
Most of us are quite familiar with the exit interview; however, it seems that the reasons employees stay is not asked nearly as frequently as why employees leave. That doesn’t make a lot of sense to me. When we do something right, shouldn’t we be curious about what those things are?
Many organizations have some high-performing employees just as they have some that perhaps don’t perform as well as we’d like. I have often wondered why it is that we focus so much time and energy…Continue
Posted on June 24, 2010 at 6:23pm — 9 Comments