Lisa Cox's Discussions
Is the traditional approach to engagement all wrong?
Replied Jun. 26, 2008
Favorite Resources or Articles
Replied Feb. 2, 2008
Defining Engagement?
Replied Feb. 2, 2008
Lisa Cox's Page
Profile Information
- Who are you?
- Consultant
- What is your interest or involvement in employee engagement?
- 2007 Master's thesis, Emotional Internal Branding: Creating Emotional Connections with Employees
- Where are you located?
- London and Atlanta
About
Latest Activity
Some excellent responses already to your great question Maggie.
The cynical workers present a great opportunity to make an organisation a greater place to work. Let's face it, they're cynical for a reason and if you can get truly under the skin of...
You've heard the hype, but how useful is social media really? Share your experiences, comments and questions.
I would stop talking to employees and start listening to them. Find out what they want and how they want it. Find out how they think would be the best way to get it and help them to get it. They will have concerns, suggestions, complaints, and que...
Jason, Thanks. I agree that feeling in control is big. Also think the mistake with executive communications comes down to " It's not what you say, it's what people hear." The traditional "messaging" often fails on the latter.
Lois
Increase the quantity and quality of attention you pay to employee engagement - you'll get your payback and then some
Nothing like a 150 page report to engage people, so we tried to make it a bit easier to engage with.
http://www.youtube.com/watch?v=XoUm9xFpWGU
Let me know what you think.
Jason
Hi Lois, my last organisation did some work around 'fair process'. They had some wonderful case studies around this sort of issue. They had three key elements which I though summed up nicely what could be done.
Engage with everyone affected by the...
Well said, Susan. It all starts with listening, really listening 100% without the distraction of figuring out a response while the other person is talking.
For some short articles on this process take a look at
http://www.bensimonton.com/articles...
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Though we have arrived here by different routes, I will echo David and say I am glad we are on board.
Your interest in creating emotional connections with employees sounds fascinating to me.
Terry
I am so glad you are on board. What a fantastic title for a Master's thesis. Do you have an article based on the thesis or a blog that you write. I would really appreciate hearing more about what you learned.
David