- Blog Posts
- Discussions (2)
- Groups
- Videos
Michelle M. Smith, CPIM, CRP's Discussions
Forum #6: Employee Engagement Advice in One Sentence
Replied Nov. 23, 2008
Michelle M. Smith, CPIM, CRP's Page
Profile Information
- Who are you?
- Vice President, Business Development - O.C. Tanner Company
Named as one of the Ten Best and Brightest Women in the Incentive Industry, Michelle has worked in every facet of recognition and incentives, both domestically and internationally. A highly rated international speaker, writer, and consultant on performance improvement; Michelle is a respected authority on human capital management, internal branding, and engagement. She’s published and presented more than 400 articles and lectures and has advised many of the world’s most successful organizations and the governments of the United Kingdom and the United States on how to optimize their performance improvement initiatives to gain maximum return on investment.
Michelle is the Past President of the Board of Trustees of the Forum for People Performance Management and Measurement at Northwestern University and active in the Global Incentive Council, the Business Marketing Association, the Society of Incentive & Travel Executives, and serves on the Board of Directors for Recognition Professionals International. Michelle is also President Emeritus of the Incentive Marketing Association, on the Board of Directors of the Incentive Federation, the Conference Advisory Board for the Motivation Show, and the Board of Directors of the Recognition Council. She is also a member of the Editorial Board for Return on Performance Magazine, the Performance Improvement Council, WorldAtWork, and the Corporate Executive Board.
- What is your interest or involvement in employee engagement?
- I'm an evangelist - helping organizations fully appreciate the power and potential of an engaged workforce.
- Website:
- http://www.octanner.com
- Where are you located?
- O.C. Tanner has 70 locations around the world. I'm based in Southern California.
About
Latest Activity
Interesting question. I'm drawn to less is more, and even that may be too much :) My experience has shown me that the more fearful the organisation is, the more often it seeks to measure as a means to try and stave off the fear. It then often ends u…
I would contend never is too soon.
If you understand what engagement is and how to achieve it, then you know what an engaged employee sounds like and acts like as compared to one who is somewhat engaged or disengaged. Surveys turn people off while…
Look beyond generic engagement tools: focus on personal drivers from employees, group them accordingly and align engagement tools.
The real challenge to engage employees is to gain trust by giving them autonomy to shape their own jobs to their own wishes, interests and strengths but always aligned with an open and transparant organisational vision and strategy.
Before you start engaging an employee, know him and respect him as an individual first and engagement will follow.
Listen! Zip your mouth. Don't interrupt them when they are opening up to you and expressing there feelings. Remember, its about them not you!
Engagement is to be seen not as an activity but that is the only way the society works.
The management equivalent of ‘Air’ is to practice transparency with team members by managers.
Dr. Jose M F, India, Bangalore
The most important priority for leaders is to cultivate, appreciate, and leverage the vast untapped potential of every employee in their organizations.
If you focus on engagement, productivity will follow. If you focus on productivity, you may not get it.
To begin engagement, sit down with each employee for 40-60 minutes, privately, quietly, and confidentially, and get to know them better -- thei…
Groups
-
Manager Tools for Employ…
200 members
-
Research on EE
86 members
-
Employee Engagement Writ…
81 members
-
Employee Recognition
75 members
-
Engaging Books
73 members
-
Social media in the work…
66 members
-
Engaging Quotations
55 members
-
Canada
51 members
-
UK
50 members
-
Personal Engagement
34 members
Engage Today. Join the growing employee engagement network.
© 2010 Created by David Zinger on Ning. Create a Ning Network!
Comment Wall (1 comment)
You need to be a member of The Employee Engagement Network to add comments!
Join this Ning Network
Looks like you have lots of 'recognition.' I am pleased you joined the network and I look forward to your perspectives and experiences with both recognition and engagement.
David