Michelle Welton's Page
Latest Activity
Hi Kevin,
I'm not that surprised that the customer service scores were high even with low engagement scores. What type of industry are you in? Service, Healthcare? Someone who is dissatisfied with parts of an organization but love their job may s...
Comment Wall (1 comment)
- At 4:21pm on April 27, 2009,
David Zinger said…
- Michelle,
Welcome to the employee engagement network. I trust you will good value and excellent interaction on this site. I look forward to your interaction and comments. Let me know if I can be of assistance.
David
Profile Information
- Who are you?
- I-O Practitioner
- What is your interest or involvement in employee engagement?
- Management Consultant
- Where are you located?
- Chicago IL
About
Latest Activity
An engaging look at some words of wisdom. Which statements do you believe fits best for employee engagement?
Excellent - thanks Heather!!
I summarized some high-level thought leadership from firms such as DDI, McKinsey, Towers Perrin, and Hewitt in my latest blog post. These are all papers from the last several months discussing engagement: bit.ly/3a4uft
I know that Towers Perrin a...
Thanks a lot for your help !
I actually did have a look on Gallup's 12 Questions, the only worry is that it measures more the enablers of employee engagement than employee engagement itself. I have however grouped the items into themes, and only o...
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