Hi Kevin,
I'm not that surprised that the customer service scores were high even with low engagement scores. What type of industry are you in? Service, Healthcare? Someone who is dissatisfied with parts of an organization but love their job may sti…
Welcome to the employee engagement network. I trust you will good value and excellent interaction on this site. I look forward to your interaction and comments. Let me know if I can be of assistance.
David
No comments yet!
Profile Information
Who are you?
I-O Practitioner
What is your interest or involvement in employee engagement?
Does employees’ satisfaction with workplace diversity positively impact employees’ overall satisfaction with their jobs?
The attached research gives us some insight into this topic. I look forward to your comments.
All the best,
Kevin Sheridan
As a consultant, I often have the privilege of acting as my client’s right hand or lending a listening ear for what’s going on in their business. I am not a certified coach, but years of being a performance improvement specialist has taught me much…
Appreciate the question--but what if you consider that there is more than one type of "true" engagement, and that different types of engagement may involve more or less spiritual, intellectual or participatory involvement?
Yonica:
I appreciated the statement: "an invisible grandfather clause." Staying power and growth not just sticking around because of the pension. Well said.
David
Finding a candidate with some staying power is such an awesome thing. There are a lot of candidates out there who are willing to stick with a good employer, and there are others who are just looking to build their resume.
Though you may find candid…
yesterday
John Honebein is now a member of The Employee Engagement Network