PWylie's Discussions
Mass -v- Customised Engagement
Replied May. 21, 2008
Assessment Instruments
Replied Feb. 14, 2008
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Hi Maggie,
Most 360 software is more expensive then that- at least if you want 360 software that is super easy to set up and comes with preloaded questions and is designed for 360 surveys. (see halogen, sumtotal, etc...)
If you've got your own que...
Beautiful video that makes you think about all the 'moments' in your life.
When you think about it, engagement is all about moments too...when someone takes that brief moment to get to know you, to do something nice for you, etc....in the end- all...
Yes, even when it seems just to be about bubbly soda pop!
David, I agree- you can see his passion throughout.
If you really love your job and what you do, the engagement is obvious to anyone you meet.
Phil:
I enjoyed his love of Soda. I was going to watch only a minute but found that his sincere and authentic knowledge and love of soda pop and freedom of choice engaged me for the full 12 minutes. Thanks for posting this as it is a great little...
He mentions fun at work and you can also see the effect that his ownership of work has on his engagement...
talk from leadership IQ CEO, who is a good resource around engagement.
a little cheesy, but might be helpful if you are introducing the concept of engagement to an audience that wasn't familiar with it.
Profile Information
- Who are you?
- Learning and development specialist at not for profit organization.
- What is your interest or involvement in employee engagement?
- Lead employee engagement initatives (assessment, development) at work.
- Where are you located?
- Toronto, Ontario, Canada.
PWylie's Videos
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Engagement Business Owner
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Comment Wall (6 comments)
- At 1:15pm on January 7, 2009,
Jean Douglas, CMC said… - Hi Phil,
I would be glad to help you out.
First of all, the 9 items I listed (and it could be fewer, as I am still testing them - or you can check out other consulting firm's core engagement items) are used to calculate an engagement score. They are purely about perceptions (and some behavioural aspects as well). The rest of the survey contains the actionable items - they are grouped into categories such as supervision, development, leadership, resources, safety, etc.. These are the "drivers" of engagement - the work-related areas that can have a positive/negative effect on engagement.
I calculate the engagement score and then I conduct a predictive analysis calculation to determine the magnitide of the effect each "driver" area may have on engagement levels. This takes us away from the traditional "let's work on the lowest" scores and focuses us on the areas that will have the greatest impact on engagement.
BTW - I would like to find another term than "driver" but it is commonly used in the engagement filed, even though in my opinion we could use a better word.
So your survey must include the engagement items and other work-related category items.
If you wish to conduct your own survey and want to bounce some ideas off me, let me know. I am always happy to help.
- At 6:53pm on February 28, 2008,
Ian Buckingham said… - Phil
I did some work with an orgnisation in the UK called Motability. They're one of the UK's leading NFPs and used to have a "charity" culture. They have managed, over the last three years, to become Europe's largest car fleet and one of its most influential buyers as well as an employer of choice and customer service kings. They embrace the NFP tag but are also very commercial. If you get a chance to look at Brand Engagement there's a long case study on Motability. If not, I can send you a related article or look on www.by2w.co.uk for free downloads.
All the best.
Ian
- At 12:30pm on February 15, 2008,
Rosa Say said… - Aloha Phil, just thought you might like to know that you are contagious! I mentioned our conversation (about assessment tools and process) in another one at my blog about "the manager's responsibility for leadership."
It's here: http://tinyurl.com/26x7ln
Rosa
- At 3:56pm on February 12, 2008,
Rosa Say said…
- Aloha PWylie,
So glad you brought up the use of assessment tools! It is good to meet you,
Rosa
- At 6:21pm on February 7, 2008,
Tim Wright said… - PWylie -
Welcome aboard!
I'm always curious as to the specific purpose/direction of organizations that are not for profit. Usually they have the best intentions and the best people working for them.
I think it's where engagement happens most and best.
Tim
- At 6:43am on February 7, 2008,
David Zinger said…
- PWylie,
I always appreciate a picture that is not just taken in the office. Nice to have more people from Toronto, thanks for joining us. Is there something specifically you are looking for from this site?
David
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Excellent - thanks Heather!!
I summarized some high-level thought leadership from firms such as DDI, McKinsey, Towers Perrin, and Hewitt in my latest blog post. These are all papers from the last several months discussing engagement: bit.ly/3a4uft
I know that Towers Perrin a...
Thanks a lot for your help !
I actually did have a look on Gallup's 12 Questions, the only worry is that it measures more the enablers of employee engagement than employee engagement itself. I have however grouped the items into themes, and only o...
Not sure if this is the same as the one mentioned but Gallup has 12 Questions that they use.
http://www.workforce.com/section/09/article/23/53/40.html
Hi Maggie,
Acually we have a training module for this exact circumstance. We call it cynics, victims and bystanders it is part of The Conversations Workshop. We wrote a book last year called Authentic Conversations which has a great deal to say ab...
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