The Employee Engagement Network

PWylie
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Hi Maggie, Most 360 software is more expensive then that- at least if you want 360 software that is super easy to set up and comes with preloaded questions and is designed for 360 surveys. (see halogen, sumtotal, etc...) If you've got your own que...
November 12
PWylie added a video
Beautiful video that makes you think about all the 'moments' in your life. When you think about it, engagement is all about moments too...when someone takes that brief moment to get to know you, to do something nice for you, etc....in the end- all...
November 12
Yes, even when it seems just to be about bubbly soda pop!
November 4
David, I agree- you can see his passion throughout. If you really love your job and what you do, the engagement is obvious to anyone you meet.
November 4
Phil: I enjoyed his love of Soda. I was going to watch only a minute but found that his sincere and authentic knowledge and love of soda pop and freedom of choice engaged me for the full 12 minutes. Thanks for posting this as it is a great little...
November 4
PWylie added a video
He mentions fun at work and you can also see the effect that his ownership of work has on his engagement...
November 4
PWylie added a video
talk from leadership IQ CEO, who is a good resource around engagement.
July 9
PWylie added a video
a little cheesy, but might be helpful if you are introducing the concept of engagement to an audience that wasn't familiar with it.
June 11

Profile Information

Who are you?
Learning and development specialist at not for profit organization.
What is your interest or involvement in employee engagement?
Lead employee engagement initatives (assessment, development) at work.
Where are you located?
Toronto, Ontario, Canada.

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At 1:15pm on January 7, 2009, Jean Douglas, CMC said…
Hi Phil,
I would be glad to help you out.

First of all, the 9 items I listed (and it could be fewer, as I am still testing them - or you can check out other consulting firm's core engagement items) are used to calculate an engagement score. They are purely about perceptions (and some behavioural aspects as well). The rest of the survey contains the actionable items - they are grouped into categories such as supervision, development, leadership, resources, safety, etc.. These are the "drivers" of engagement - the work-related areas that can have a positive/negative effect on engagement.

I calculate the engagement score and then I conduct a predictive analysis calculation to determine the magnitide of the effect each "driver" area may have on engagement levels. This takes us away from the traditional "let's work on the lowest" scores and focuses us on the areas that will have the greatest impact on engagement.

BTW - I would like to find another term than "driver" but it is commonly used in the engagement filed, even though in my opinion we could use a better word.

So your survey must include the engagement items and other work-related category items.

If you wish to conduct your own survey and want to bounce some ideas off me, let me know. I am always happy to help.
At 6:53pm on February 28, 2008, Ian Buckingham said…
Phil
I did some work with an orgnisation in the UK called Motability. They're one of the UK's leading NFPs and used to have a "charity" culture. They have managed, over the last three years, to become Europe's largest car fleet and one of its most influential buyers as well as an employer of choice and customer service kings. They embrace the NFP tag but are also very commercial. If you get a chance to look at Brand Engagement there's a long case study on Motability. If not, I can send you a related article or look on www.by2w.co.uk for free downloads.
All the best.

Ian
At 12:30pm on February 15, 2008, Rosa Say said…
Aloha Phil, just thought you might like to know that you are contagious! I mentioned our conversation (about assessment tools and process) in another one at my blog about "the manager's responsibility for leadership."

It's here: http://tinyurl.com/26x7ln
Rosa
At 3:56pm on February 12, 2008, Rosa Say said…
Aloha PWylie,
So glad you brought up the use of assessment tools! It is good to meet you,
Rosa
At 6:21pm on February 7, 2008, Tim Wright said…
PWylie -

Welcome aboard!

I'm always curious as to the specific purpose/direction of organizations that are not for profit. Usually they have the best intentions and the best people working for them.

I think it's where engagement happens most and best.

Tim
At 6:43am on February 7, 2008, David Zinger said…
PWylie,
I always appreciate a picture that is not just taken in the office. Nice to have more people from Toronto, thanks for joining us. Is there something specifically you are looking for from this site?
David
 
 

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David Zinger David Zinger created this Ning Network.

Latest Activity

6 hours ago
Maggie, Please share with us the content of your leadership level training. Best regards, Ben
6 hours ago
Hi everyone who replied to my request for "cynical" employee insights. I designed a training package targeted at the leadership level of this organization. I presented yesterday as 'round #1' and session received excellent reviews. Thank you for h...
6 hours ago
Victoria Ellam-Dyson updated their profile photo
7 hours ago
Victoria Ellam-Dyson added a discussion to the group UK
Hi, I am conducting a study as part of a PhD at City University in London looking at the links between leaders' beliefs and behaviours, and how these impact employee engagement and team climate. The research involves managers and 3-5 direct repor...
7 hours ago
A group to help people working in the UK find each other and to offer assistance to visitors coming over for work or just passing through
7 hours ago
This is a group for people interested in research on employee engagement. You can offer the latest sources or discuss the results.
8 hours ago
Victoria Ellam-Dyson added a blog post
Hi I am conducting a study as part of a PhD at City University in London looking at the links between leaders' beliefs and behaviours, and how these impact employee engagement and team climate. The research involves managers and 3-5 direct repor...
8 hours ago
Victoria Ellam-Dyson Looking for managers & direct reports to complete 10-15 min survey for research re links between leadership, engagement, and team climate.
8 hours ago
Marty, Thank you so much for posting this. I have not read it in detail but appreciate the depth and breadth and focus on the work. David
9 hours ago
11 hours ago
20 hours ago
Victoria Ellam-Dyson, Cathy Farrugia, Jim Allred and 1 more joined The Employee Engagement Network
20 hours ago
Marty Jordan added a blog post
Wanted to share this Ivey Business Journal article with network members. http://www.iveybusinessjournal.com/article.asp?intArticle_id=867 Here is introduction from the website to the author and the content of the article. Kenneth W. Thomas is a...
22 hours ago
Derek Irvine added a blog post
In the last few months, employee engagement has been derided by some as nothing more than the latest industry buzzword or HR bandwagon that everyone is rushing to jump on as the as the as the savior of employee loyalty and productivity from the re...
yesterday
yesterday
Understand the needs of your employees and make room to accommodate when you can, and be honest about why you can't.
yesterday
Communicate; honestly, plainly and often.
yesterday
Create opportunities for autonomy, Give your employees the "what" and let them come up with the "how".
yesterday
Make time to discuss Expectations: Both, what you expect of your employees and what your employees expect of you.
yesterday

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