Richard Parkes Cordock's Page

I recently re-watched the brilliant TV mini-series 'Band of Brothers'. If you haven't seen this DVD series, it's the story of Easy Company, the 506th regiment of the 101st Airborne Division of the US Army - and their journey from their D-Day landing on Utah beach through to the eventual surrender of Nazi Germany at the end of WWII.

Although it is clearly not a programme about 'employee engagement', it is definitely a programme about 'people engagement', and there are many observational lessons… Continue

I've just returned from a few days holiday in Lisbon.

On the way out, I picked up a couple of books at the airport which could not have been more different, yet both offered a unique insight into the world of Employee Engagement.

The first book was Cityboy. Cityboy is a somewhat fictitious account of Steve Jones, a merchant banker from the Square Mile in the City of London. Although the book is fictitious, I'm confident it's grounded in truth, and is… Continue

Mention employee engagement to most managers, and the usual reaction is “that’s an HR issue”.

Nothing could be further from the truth…

Employee engagement is the responsibility of every manager and leader in your organization. The very success of your company rests on how engaged your managers can make your employees feel.

Employee engagement is about connecting the hearts and minds of your employees with the values and vision of your company. It’s about getting your employees to feel more co… Continue

Over the past few days, I've posted a few comments on blogs around the world. Some comments are in response to the MacLoed report, some are general observations about Employee Engagement.

I thought I'd summarise my thoughts here in one fresh blog post. It's a bit random, but may offer something different.


1. The importance of managers in Employee Engagement

"One thing comes to mind reading your post, and that is the importance of managers (and leaders) to create engagement in their te… Continue

There is an old adage in marketing which says that a customer who buys a quarter-inch drill, doesn't actually want a quarter-inch drill, they want a quarter-inch hole.
The same can be said of leadership.
Let me suggest when your company invests in a leadership development programme, it isn't just better leaders you want, it is better followers.
You want more engaged, passionate and driven employees who are focused on delivering extraordinary value and results for your prospects and customers.
Th… Continue