The Employee Engagement Network

Richard Sedley
  • Male
  • London
  • United Kingdom
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Who are you?
I'm a family man in the evening and at weekends. During the day I'm Director of the cScape Customer Engagement Unit (CEU). The CEU is a collective of specialist consultants focused on using the opportunities existing in the digital space to increase business effectiveness.

my team produce the Annual Online Customer Engagement Report now in it's third year.

I co-authored a book called 'Winners and Losers in a Troubled Economy: How to Engage Customers Online to Gain Competitive Advantage'. Given the state of the world economy we decided to allow the book to exist as a free download as well which you can now access at:
http://www.winners-and-losers-in-a-troubled-economy.com
What is your interest or involvement in employee engagement?
Our clients have increasingly asked us to help them with internal communications and to translate our gains in customer engagement to the employee arena
Website:
http://richard-sedley.iuplog.com
Where are you located?
London

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At 6:57am on November 3, 2008, Julien Salvi said…
Hi Richard - Yes there is people attending, thanks god!
I believe i had sent the agenda, didn't i?
if not let me know i ll resend it again,
Cheers
Julien
At 1:05pm on October 26, 2008, David Zinger said…
Richard,
Last year's report looks very informative. I only glanced at it but have noted it for further study.There is a forum on the conference but I am not sure who might be going from the network...it looks like there is some interest.
David
At 4:25pm on October 25, 2008, David Zinger said…
Richard,
I visited your website. I am so pleased you joined us as I think you have lots to contribute based on your experiences and interest. I trust the network will meet your needs and that you will feel comfortable contributing from your viewpoints and experiences. I look forward to learning more from you.
David

Latest Activity

Richard Sedley added a discussion
We've just launched the 4th Annual Online Customer Engagement Survey in partnership with Econsultancy again. This year there is a dedicated section looking at Enterprise 2.0 and the use of social tools for Employee Engagement and Innovation. It...
October 13
 
 

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David Zinger David Zinger created this Ning Network.

Latest Activity

11 hours ago
Maggie, Please share with us the content of your leadership level training. Best regards, Ben
11 hours ago
Hi everyone who replied to my request for "cynical" employee insights. I designed a training package targeted at the leadership level of this organization. I presented yesterday as 'round #1' and session received excellent reviews. Thank you for h...
12 hours ago
Victoria Ellam-Dyson updated their profile photo
13 hours ago
Victoria Ellam-Dyson added a discussion to the group UK
Hi, I am conducting a study as part of a PhD at City University in London looking at the links between leaders' beliefs and behaviours, and how these impact employee engagement and team climate. The research involves managers and 3-5 direct repor...
13 hours ago
A group to help people working in the UK find each other and to offer assistance to visitors coming over for work or just passing through
13 hours ago
This is a group for people interested in research on employee engagement. You can offer the latest sources or discuss the results.
13 hours ago
Victoria Ellam-Dyson added a blog post
Hi I am conducting a study as part of a PhD at City University in London looking at the links between leaders' beliefs and behaviours, and how these impact employee engagement and team climate. The research involves managers and 3-5 direct repor...
13 hours ago
Victoria Ellam-Dyson Looking for managers & direct reports to complete 10-15 min survey for research re links between leadership, engagement, and team climate.
13 hours ago
Marty, Thank you so much for posting this. I have not read it in detail but appreciate the depth and breadth and focus on the work. David
14 hours ago
16 hours ago
yesterday
Victoria Ellam-Dyson, Cathy Farrugia, Jim Allred and 1 more joined The Employee Engagement Network
yesterday
Marty Jordan added a blog post
Wanted to share this Ivey Business Journal article with network members. http://www.iveybusinessjournal.com/article.asp?intArticle_id=867 Here is introduction from the website to the author and the content of the article. Kenneth W. Thomas is a...
yesterday
Derek Irvine added a blog post
In the last few months, employee engagement has been derided by some as nothing more than the latest industry buzzword or HR bandwagon that everyone is rushing to jump on as the as the as the savior of employee loyalty and productivity from the re...
yesterday
yesterday
Understand the needs of your employees and make room to accommodate when you can, and be honest about why you can't.
yesterday
Communicate; honestly, plainly and often.
yesterday
Create opportunities for autonomy, Give your employees the "what" and let them come up with the "how".
yesterday
Make time to discuss Expectations: Both, what you expect of your employees and what your employees expect of you.
yesterday

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