Susan Stamm's Discussions
New book on Employee Engagement
2 Replies
Started this discussion. Last reply by Susan Stamm Jul 13.
Susan Stamm's Groups
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EE in India
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Engaging Books
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Manager Tools for Empl...
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Research on EE
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Employee Engagement Wr...
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Susan Stamm's Page
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To the degree you give others what they need, they will work to satisfy your needs.
Susan Stamm, Author, 42 Rules of Employee Engagement
"Rules" would not have been my first choice either David. As you may know, the book is part of a new series of books called 42 Rules...and "42" comes from the Hitchhikers Guide to the Galaxy as the ultimate answer to the questions of life, the uni...
Susan,
I enjoyed your book. I don't care for rules as a methodology to engagement but I feel very comfortable with your "rules." All the best with you work and thanks for offering all these fine resources to our Employee engagement network members...
My book "42 Rules of Employee Engagement" is now available! Evaluate this book risk free:
1. View and listen to a 16-minute webinar featuring Rule 7 (Everyone Needs Feedback). : www.brighttalk.com/webcasts/4565/attend
2. Get five free rules. Cho...
Hi Craig and Doug,
I have been off on a "training marathon" and have missed your lovely (and entertaining) comments below. How fun. Yes, we are on the same wave length here on this issue!
There seems to be an issue of both giving and also taking...
Doug, don't fall off the hayrack thinking about this---have fun instead!
Interesting thought...do engaged people need to be enabled to be engaged? Do empowered people need to be enabled? Does someone need to give us the keys before we can drive o...
I'll be even quicker than quick Craig. Empowered people don't need to be told or advised to feel empowered, we just....are. I've had a heck of a day so I'll think on this and return in the hope that the flames of fun have been well flamed in my ab...
Hi Susan
A quick comment, because this could be the beginning of a fun conversation...
By "autonomy" I'll assume you are referencing the 'old' concept of empowerment that is almost as difficult to get your hands around as engagement?
I'd like t...
Comment Wall (5 comments)
- At 1:39pm on November 4, 2008,
Terrence Seamon said… - Welcome to the Manager Tools group, Susan. With your focus on Managers, Supervisors and HRD Leaders, this group is a natural for you. Feel free to weigh in and start a discussion.
Terry
- At 11:25am on November 4, 2008,
Terrence Seamon said…
- Susan,
I had the good fortune to hear the dalai lama speak at Rutgers a couple years ago. He said that the path to peace starts in each person's heart. Let's start there.
BTW I am looking forward to hearing more about your forthcoming book on EE.
Terry
- At 8:24am on May 16, 2008,
Susan Stamm said…
- Hello David (and Rick)...coffee is always a good way to enhance conversation (and engagement in such = )
I am particularly interested in the impact the boss has on engagement. This is what is occupying my time (and informal research) right now. I recently posted a question on Linkedin asking ...if you could write one rule that every manager should know, what would it be? In three days, I had 137 responses. People shared heart wrenching stories. I think that when it comes to engagement, the manager is the key.
- At 10:16pm on May 15, 2008,
David Zinger said…
- Susan,
welcome to the employee engagement network. I look forward to your participation and point of view.
David
- At 6:20am on May 15, 2008,
Rick Stamm said…
- So nice to have you join the group. Let's have coffee sometime and talk about engagement. :-)
Profile Information
- Who are you?
- Susan Stamm is the President of The TEAM Approach, a Lancaster PA based team development firm dedicated to helping people play nicer at work for the mutual benefit and profit of all. She believes that relationships are the key ingredient to happiness and success, personally, professionally and globally. She is the host of "BookEnds" where she interviews authors of great books written for Managers, Supervisors and HRD Leaders each month. Susan's book, "42 Rules of Employee Engagement" is expected the 1st quarter 2009. Stamm claims she has been a student of human behavior ever since her high school psychology course and she is fascinated with how people transfer learning into consistent performance on the job. This passion lead to her co-creating the “Team Leader Café”, a radical new approach to team leader development which guarantees permanent measurable performance improvements for supervisors and team leaders.
- What is your interest or involvement in employee engagement?
- Our organization has worked to create engagement within organizations for over twenty years
- Website:
- http://teamapproach.com
- Where are you located?
- 2174 Old Philadelphia Pike, Lancaster, PA 17602 USA
Susan Stamm's Blog
I Hate My Job!
I was driving to a client site yesterday when I got behind a pickup truck with a bummer sticker that said, “I hate my job.” Now there’s a message if anyone is actually paying attention. It flashes like a neon sign as this employee pulls in and out of the employee parking lot, but I’m guessing it shows up even stronger in the employee’s behavior...
Posted on May 9, 2009 at 11:04am — 2 Comments
Microsoft woes? Try Apple for support
We’ve run our company on Apple computers for 23 years…long before the world discovered what we’ve always known: Macs are cool. As much as we’ve loved our Mac’s we’ve always had one or two applications that required a PC until the newer Macs with Intel chips hit the market. Now we run Windows right on our Macs which is exactly when all the trouble began…
Posted on May 4, 2009 at 8:30pm —
Are you Spamming Your Family?
Posted on April 22, 2009 at 9:30am —
42 Rules of Employee Engagement Webcast
I will be hosting a 15 minute Webcast to discuss the implications of two rules from my forthcoming book 42 Rules of Employee Engagement. Please join me:
Webcast: 23 Apr 2009 1:00 PM ET 42 Rules of Employee Engagement
Channel: 42 Rules
Attend : http://www.brighttalk.com/dcemail_redirect/webcast/2486
Webcast: 23 Apr 2009 1:00 PM ET 42 Rules of Employee Engagement
Channel: 42 Rules
Attend : http://www.brighttalk.com/dcemail_redirect/webcast/2486
Posted on April 19, 2009 at 10:13am —
About
Latest Activity
Care for people around you and get to know who they are, what strengths they bring and what's important to them.
Every day do a quick maintenance check. Do people know Why?, How?, When? and What? they are doing and are they free to ask these questions of you?.
Check your own engagement regularly. You need support, recognition and inspiration as much as your employees, in order provide an environment that will engage your people fully.
Engagement is a relationship that requires regular maintenance.
Start from where they are at.
Reach out to their hearts and values. Look beyond the Employee ID number and make a genuine effort to see and hear the person.
Open yourself to influence by others and they will open themselves to your influence.
Don't just listen to your people but also act on what they're telling you.
Only hire people with passion for what they do; create a work environment that fosters and facilitates the expression of that passion and use a communication style that makes it safe to stretch, fail and grow.
Assist each employee to understand the deeper purpose of his or her work - who or what cause is it helping - and why.
Be congruent and transparent, say what you mean and do what you say.
Managers or Supervisors can engage employees by demonstrating little acts of kindness for absolutely no reason at all. eg. Can I help you carry that? Is there anything I can get for you? etc. etc.
Engagement should be treated as newborns! Everyone takes place in the growing process and they should never be left unattended.
For great managers, the path toward engaging employees and keeping them engaged begins with asking them what they want and what is important in order to be effective in their roles.
Involve employees in decisions that will affect them - they may have some great ideas that you haven't thought of and will be more supportive of the final outcome.
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Social media in the wo...
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Personal Engagement
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