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We could be heroes...! - David Bowie, Heroes

That's how engaged employees think. We could be heroes... just for one day!

And they think it every day. They say it every day. They reinforce it with each other every day.

We could be heroes ....just for one day!

Words don't really communicate it. Listen here. Hear what I mean.

And yes, I take responsibility for this song playing in your head th… Continue

Customers and employees. Everybody goes home happy.

That's from Jake McKee, Community Guy blogger and Chief Ant Wrangler at Ant's Eye View. That's one of his mantras. Everybody goes home happy.

It ties in nicely with a post I did y'day titled: ...make sure they want to come back the next day.

If Ever… Continue

I found a great Manifesto at ChangeThis titled People Don't Hate Change, They Hate How You're Trying to Change Them. .

It's by Michael Kanazawa, a member here.

Consider this paragraph:

If you believe that people hate change and that it is your job to change them, they will hate it. If you believe that people thrive on change and that your job is to unleash it, you will tap into a limitless source of ingenuity, energy and drive that… Continue

UPDATE: Angela's on the way to the hospital this morning. Not life-threatening, but needs her attention. We'll reschedule. And in the meantime, leave her get-well wishes here.

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I'm delighted to be able to spend the morning talking with Angela Maiers on my BlogTalk Radio show.

Angela has a passion for creating engaged teachers a… Continue