Aaron,
Welcome aboard and all the best with training and your own training business. What kind of information are you looking for. What has been your experiences with engagement in the auto dealership? Do you see differences in engagement because of role (salesperson versus service) personality, etc?
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Who are you?
i ma a sales trainer for a large auto dealership group i have 35 yrs invested in the auto industry and opened my own training buisness on the side
What is your interest or involvement in employee engagement?
I summarized some high-level thought leadership from firms such as DDI, McKinsey, Towers Perrin, and Hewitt in my latest blog post. These are all papers from the last several months discussing engagement: bit.ly/3a4uft
I know that Towers Perrin a...
Thanks a lot for your help !
I actually did have a look on Gallup's 12 Questions, the only worry is that it measures more the enablers of employee engagement than employee engagement itself. I have however grouped the items into themes, and only o...