Aaron,
Welcome aboard and all the best with training and your own training business. What kind of information are you looking for. What has been your experiences with engagement in the auto dealership? Do you see differences in engagement because of role (salesperson versus service) personality, etc?
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Who are you?
i ma a sales trainer for a large auto dealership group i have 35 yrs invested in the auto industry and opened my own training buisness on the side
What is your interest or involvement in employee engagement?
Many organizations have seen their voluntary turnover numbers greatly decline during the past 18months (our recessionary window). However, there are two great articles that are indicating that the turnover wave is coming. Those organizations with di…
Recognize that employee engagement is not a fluffy extra but the fundamental way you will get work done with others through conversation, co-creation, community, mutuality, and other inclusive approaches to achieve results that matter to organizatio…
Ah, the script for a boss! That is easy, but a long way from the traditional one.
First, I suggest the boss do a quick read of Douglas McGregor's "The Human Side of Enterprise" to gain an understanding of the theory behind X and Y. Then commit the…
Jon...
Great stuff. Particularly like the piece about attacking "internal friction".
I still think the macro issues, namely around what kind of relationships does the organisation wish to have with specific groups/classes of employees need to be c…
4 hours ago
Ray Seghers Brainstorming new Blog ideas for 2010.
My view on this is that where you treat employee engagement like a ‘big bang’ corporate change programme it will always carry a significant risk of turning into an ‘organisational Vietnam’. Don’t go to war in the first place!
Do it by taking lots a…