If you’re not ready to roll up your sleeves, get involved, and challenge assumptions, then you should skip the upcoming
Melcrum Employee Engagement conference, held in Atlanta, February 23-25, 2010.
From a kick-off that demands your total attention to our ever-popular roundtables to interactive sessions, the program doesn’t just talk about engagement, it lives it.
Let’s take a closer look:
Involvement
We’ve cu…
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Added by Alex Hentschel on November 11, 2009 at 11:08am —
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On November 10 I articulated and posted my 15 beliefs about employee engagement on my own website. I wonder what you believe? I encourage you to read the 15 beliefs and then write some of your own.
This I believe by David Zinger:
Live. Employee engagement is an experience to be lived not a problem to be solved.
One for all, all for one. Employee engagement is everybody’s business – we are each responsible for our own engagement and each accountable to everyone else for th…
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Added by David Zinger on November 10, 2009 at 8:35am —
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Monday 'most common for sickness'
More than a third of all sick leave is taken on a Monday, research suggests.
The study, by consultant firm Mercer, also found that the highest rate of absence by far occurs in January.The most common reason for absence was musculo-skeletal problems, followed by viral infections and stress-related illness. The findings are based on an analysis of sickness management records for 11,000 employees from a range of private sector organisations. They showed th…
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Added by Christopher Selby on November 9, 2009 at 4:39am —
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Hi there!!
I am doing a research project for my company, the Insurance Corporation of British Columbia, about the use of volunteers in the workplace. Currently ICBC works with volunteers from local community police offices on road safety issues like speed watch, infant child seats, seniors and driving and pedestrian safety. We also work with volunteers in autocrime prevention- both finding stolen autos with info from the CPIC database and leaving crime prevention audits on vehicle windshields t…
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Added by Karon Trenaman on November 7, 2009 at 8:40pm —
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Cross-posted from http://abhishekmittal.com
Many a times, I find that HR folks rush too fast to make employee engagement metrics a part of KPIs or balanced scorecards. The idea is that there should be a “carrot” to ensure that managers take accountability for their people, otherwise they won’t spend time on open dialogue with their teams and co-create action plans for improvement in engagement levels. I was recently asked if the carrot and stick ap…
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Added by Abhishek Mittal on November 6, 2009 at 2:30am —
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Historically, in many companies, HR was considered an afterthought—a back-office corporate support function, more a necessity than a value-adding partner. Executive perception of HR’s job was to handle comp and ben, hire and fire and support necessary chores like open enrollment and organize corporate events for employees. This attitude was exacerbated by the perception that “if employees don’t like it they can take a hike—there are 10 others dying to take their place”. While companies may have…
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Added by Warren Egnal on November 5, 2009 at 12:32pm —
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I just picked up a copy of Malcolm Gladwell's new book,
…
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Added by Karl Edwards on November 5, 2009 at 9:37am —
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How shifting the mindset of employees within support functions from reactive and admin driven to proactive and client facing will deliver significant value and returns on investment to your organisation.
Its all in the name
Back office, Support, Internal Ops are all common titles given to an…
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Added by Susanne Jacobs on November 2, 2009 at 2:30pm —
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I don't normally post on Sundays, but today I'm making an exception. Today is Frances Hesselbein's birthday and in her honor I'm posting a chapter I wrote about her from my book
Fired Up or Burned Out. Mrs. Hesselbein is the chairman of the
Leader to Leader Institute. Recently, she was appointed a Chair for the Study of Leadership at West Point.
Mrs. Hesselbein, tha…
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Added by Michael Lee Stallard on November 1, 2009 at 2:22pm —
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http://casaaries-jmzgv.blogspot.com/
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Added by Jose Manuel Zardain Garcia Vigil on October 31, 2009 at 7:00am —
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Great to see Michael's book offered here. I highly recommend it. And, if you want to get a quick taste, or supplement your reading, I recommend taking some time to listen to the interview Susan Stamm conducted with Michael as one of our Bookends guests. You can listen online at this link:
http://www.teamapproach.com/bookends/firedup.asp.
Sorry I am so far behind on podcasting. The interview will eventually be posted on the Bookends…
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Added by Rick Stamm on October 29, 2009 at 10:56am —
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Timing isn’t everything in
employee engagement research, but it’s definitely important to consider. The best time to send out employee surveys varies according to each organization’s culture, history, and goals. If your firm has never conducted research before, an initial wave of surveys will set a starting point for employee engagement and any other factors you may choose to measure. As the results of this first survey will serve as a c…
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Added by People Metrics on October 27, 2009 at 12:44pm —
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If you'd like a free review copy of "The Employee Satisfaction Revolution" simply email me at: jason(dot)scott(at)gmail(dot)com and promise to post a candid review on Amazon.com in about a week when the book is available.
...or post a comment at
theesrevolution.blogspot.com
Thanks!
…
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Added by Jason Scott on October 27, 2009 at 9:47am —
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Cross-posted from
http://abhishekmittal.com
Towers Perrin (disclaimer: my employer) has released a
new paper discussing Employee Engagement in conjunction with Employee Well-Being. Employee Well-Being has been defined as a combination of 3 important aspects of an employee’s working life:
Physical Health: healt…
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Added by Abhishek Mittal on October 27, 2009 at 9:45am —
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Some great insight here from our own Erica Packington about the role of leaders in today's age..
First a quick backstory about my company - At Achordus we sell a methodology and online tool to facilitate online discussions from 100-10,000 people. Achordus engages people in purposeful discussion around organizational, community or business issues. At its heart, our tool is a unique and engaging discussion engine for online communities. Using a timed, phased and moderated process, overseen by…
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Added by Alex Edghill on October 26, 2009 at 11:54am —
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The Chartered Institute of Personnel and Development’s measure of job satisfaction has dropped from a score of 46 to 37 according to the latest UK Employee Outlook survey of 2,000 staff. More people (42 per cent) reported excessive pressures at work, compared to six months ago (38 per cent), while employees were also more likely to say they have seen increases in stress and conflict at work, as well as bullying by line managers.
Another interesting figure is a rise from 34 to 40 per cent of sta…
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Added by Doug Shaw on October 25, 2009 at 2:32am —
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A study of management
From: Montreal Gazette | October 23, 2009
Henry Mintzberg's latest book, Managing, draws on observations he made of 29 managers in fields as diverse as business, government health care and the social sector.
Read more at Montreal Gazette »
The last question of the interview with…
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Added by Stephen Goldberg on October 23, 2009 at 8:54am —
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A real quote from a real CEO of a Fortune ranked company: “Don’t field an employee survey—we may need to do something.”
You’re doing a great job already of alienating everyone. Here’s how to finish the job:
1. Presume you’re right.
2. Don’t listen.
3. Don’t investigate.
4. Establish more teams and committees.
5. Launch a new initiative to mitigate the failure of the prior initiative.
6. Assume “cascading” will work or that your memo was read.
7. Blame someone else (preferably a large group cri…
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Added by Warren Egnal on October 22, 2009 at 4:26pm —
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The days of command style leadership are long gone, yet surprisingly many leaders still use this style of leadership, especially when times are tough and organizations need to stay lean.
Of course every style of leadership is appropriate according to the situation, but some people do not know how to balance all styles of leadership for the person and situation.
The best style of leadership is participative leadership as this is what drives autonomous teamwork in an organization. Engaged autono…
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Added by Stephen Goldberg on October 22, 2009 at 4:11pm —
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Curiosity is the key to great listening skills that
improve customer experience. When you're truly curious about your customer's opinions, expectations and requests, you'll find the customer to be more pleasant, interesting and fulfilling to you as well.
Con…
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Added by Lynn Hunsaker on October 22, 2009 at 1:29pm —
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