All Blog Posts (449)

No bystanders allowed

If you’re not ready to roll up your sleeves, get involved, and challenge assumptions, then you should skip the upcoming Melcrum Employee Engagement conference, held in Atlanta, February 23-25, 2010. From a kick-off that demands your total attention to our ever-popular roundtables to interactive sessions, the program doesn’t just talk about engagement, it lives it. Let’s take a closer look: Involvement We’ve cu… Continue

Added by Alex Hentschel on November 11, 2009 at 11:08am — No Comments

What do you believe about employee engagement?

On November 10 I articulated and posted my 15 beliefs about employee engagement on my own website. I wonder what you believe? I encourage you to read the 15 beliefs and then write some of your own. This I believe by David Zinger: Live. Employee engagement is an experience to be lived not a problem to be solved. One for all, all for one. Employee engagement is everybody’s business – we are each responsible for our own engagement and each accountable to everyone else for th… Continue

Added by David Zinger on November 10, 2009 at 8:35am — No Comments

Connection between abscence from work and enagement

Monday 'most common for sickness' More than a third of all sick leave is taken on a Monday, research suggests. The study, by consultant firm Mercer, also found that the highest rate of absence by far occurs in January.The most common reason for absence was musculo-skeletal problems, followed by viral infections and stress-related illness. The findings are based on an analysis of sickness management records for 11,000 employees from a range of private sector organisations. They showed th… Continue

Added by Christopher Selby on November 9, 2009 at 4:39am — No Comments

volunteers in the workplace

Hi there!! I am doing a research project for my company, the Insurance Corporation of British Columbia, about the use of volunteers in the workplace. Currently ICBC works with volunteers from local community police offices on road safety issues like speed watch, infant child seats, seniors and driving and pedestrian safety. We also work with volunteers in autocrime prevention- both finding stolen autos with info from the CPIC database and leaving crime prevention audits on vehicle windshields t… Continue

Added by Karon Trenaman on November 7, 2009 at 8:40pm — No Comments

Building Accountability for Employee Engagement

Cross-posted from http://abhishekmittal.com Many a times, I find that HR folks rush too fast to make employee engagement metrics a part of KPIs or balanced scorecards. The idea is that there should be a “carrot” to ensure that managers take accountability for their people, otherwise they won’t spend time on open dialogue with their teams and co-create action plans for improvement in engagement levels. I was recently asked if the carrot and stick ap… Continue

Added by Abhishek Mittal on November 6, 2009 at 2:30am — No Comments

Strategic HR in tough times: Employee Engagement as a competitive edge

Historically, in many companies, HR was considered an afterthought—a back-office corporate support function, more a necessity than a value-adding partner. Executive perception of HR’s job was to handle comp and ben, hire and fire and support necessary chores like open enrollment and organize corporate events for employees. This attitude was exacerbated by the perception that “if employees don’t like it they can take a hike—there are 10 others dying to take their place”. While companies may have… Continue

Added by Warren Egnal on November 5, 2009 at 12:32pm — No Comments

Thought Leaders Unpacked -> What the Dog Saw by Malcolm Gladwell

I just picked up a copy of Malcolm Gladwell's new book,

… Continue

Added by Karl Edwards on November 5, 2009 at 9:37am — No Comments

Back to Front

How shifting the mindset of employees within support functions from reactive and admin driven to proactive and client facing will deliver significant value and returns on investment to your organisation. Its all in the name Back office, Support, Internal Ops are all common titles given to an… Continue

Added by Susanne Jacobs on November 2, 2009 at 2:30pm — No Comments

Peter Drucker's Kind of Leader

I don't normally post on Sundays, but today I'm making an exception. Today is Frances Hesselbein's birthday and in her honor I'm posting a chapter I wrote about her from my book Fired Up or Burned Out. Mrs. Hesselbein is the chairman of the Leader to Leader Institute. Recently, she was appointed a Chair for the Study of Leadership at West Point. Mrs. Hesselbein, tha… Continue

Added by Michael Lee Stallard on November 1, 2009 at 2:22pm — No Comments

Grupo Casa Aries - Leather Goods/Articulos de Piel - Mexico

http://casaaries-jmzgv.blogspot.com/ Continue

Added by Jose Manuel Zardain Garcia Vigil on October 31, 2009 at 7:00am — No Comments

Fired Up or Burned Out - Interview with Michael

Great to see Michael's book offered here. I highly recommend it. And, if you want to get a quick taste, or supplement your reading, I recommend taking some time to listen to the interview Susan Stamm conducted with Michael as one of our Bookends guests. You can listen online at this link: http://www.teamapproach.com/bookends/firedup.asp. Sorry I am so far behind on podcasting. The interview will eventually be posted on the Bookends… Continue

Added by Rick Stamm on October 29, 2009 at 10:56am — No Comments

When to conduct Employee Surveys

Timing isn’t everything in employee engagement research, but it’s definitely important to consider. The best time to send out employee surveys varies according to each organization’s culture, history, and goals. If your firm has never conducted research before, an initial wave of surveys will set a starting point for employee engagement and any other factors you may choose to measure. As the results of this first survey will serve as a c… Continue

Added by People Metrics on October 27, 2009 at 12:44pm — No Comments

"The Employee Satisfaction Revolution" will be available on Amazon next week - We need Reviewers

If you'd like a free review copy of "The Employee Satisfaction Revolution" simply email me at: jason(dot)scott(at)gmail(dot)com and promise to post a candid review on Amazon.com in about a week when the book is available. ...or post a comment at theesrevolution.blogspot.com Thanks!

… Continue

Added by Jason Scott on October 27, 2009 at 9:47am — No Comments

Employee Well-Being

Cross-posted from http://abhishekmittal.com Towers Perrin (disclaimer: my employer) has released a new paper discussing Employee Engagement in conjunction with Employee Well-Being. Employee Well-Being has been defined as a combination of 3 important aspects of an employee’s working life: Physical Health: healt… Continue

Added by Abhishek Mittal on October 27, 2009 at 9:45am — No Comments

What might it mean to lead in a context transformed by social technologies?

Some great insight here from our own Erica Packington about the role of leaders in today's age.. First a quick backstory about my company - At Achordus we sell a methodology and online tool to facilitate online discussions from 100-10,000 people. Achordus engages people in purposeful discussion around organizational, community or business issues. At its heart, our tool is a unique and engaging discussion engine for online communities. Using a timed, phased and moderated process, overseen by… Continue

Added by Alex Edghill on October 26, 2009 at 11:54am — No Comments

Mass Disengagement - But Are We Surprised?

The Chartered Institute of Personnel and Development’s measure of job satisfaction has dropped from a score of 46 to 37 according to the latest UK Employee Outlook survey of 2,000 staff. More people (42 per cent) reported excessive pressures at work, compared to six months ago (38 per cent), while employees were also more likely to say they have seen increases in stress and conflict at work, as well as bullying by line managers. Another interesting figure is a rise from 34 to 40 per cent of sta… Continue

Added by Doug Shaw on October 25, 2009 at 2:32am — 2 Comments

A study in management

A study of management From: Montreal Gazette | October 23, 2009 Henry Mintzberg's latest book, Managing, draws on observations he made of 29 managers in fields as diverse as business, government health care and the social sector. Read more at Montreal Gazette » The last question of the interview with… Continue

Added by Stephen Goldberg on October 23, 2009 at 8:54am — 1 Comment

Ensuring Employees ignore you: A Leader's guide

A real quote from a real CEO of a Fortune ranked company: “Don’t field an employee survey—we may need to do something.” You’re doing a great job already of alienating everyone. Here’s how to finish the job: 1. Presume you’re right. 2. Don’t listen. 3. Don’t investigate. 4. Establish more teams and committees. 5. Launch a new initiative to mitigate the failure of the prior initiative. 6. Assume “cascading” will work or that your memo was read. 7. Blame someone else (preferably a large group cri… Continue

Added by Warren Egnal on October 22, 2009 at 4:26pm — 1 Comment

The Leader as Facilitator

The days of command style leadership are long gone, yet surprisingly many leaders still use this style of leadership, especially when times are tough and organizations need to stay lean. Of course every style of leadership is appropriate according to the situation, but some people do not know how to balance all styles of leadership for the person and situation. The best style of leadership is participative leadership as this is what drives autonomous teamwork in an organization. Engaged autono… Continue

Added by Stephen Goldberg on October 22, 2009 at 4:11pm — No Comments

The Art of Listening: A Key to Customer-Centricity

Curiosity is the key to great listening skills that improve customer experience. When you're truly curious about your customer's opinions, expectations and requests, you'll find the customer to be more pleasant, interesting and fulfilling to you as well. Con… Continue

Added by Lynn Hunsaker on October 22, 2009 at 1:29pm — No Comments

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No bystanders allowed

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Engaging Quotations

Let’s share favorite quotations that are somehow relevant to business. I frequently include them in letters, e-mails, proposals, and book reviews. They may not always provide a head-snapping revelation but do add some “seasoning” to the prose.

yesterday

Ben Simonton replied to maggie chicoine's discussion 'Cynical Employees: Insights?'

Having turned around four separate management disasters, I am quite familiar with what you are facing. The only way that employees become cynical and obstreperous is for management to mistreat them and disrespect them. The only way to correct this...

yesterday

Ben Simonton replied to Trevor Usken's discussion 'What do you think of the passage of the highly contested national health bill?'

I doubt that anyone is apathetic to the cause of fixing what is wrong about our health care system. But there is no attempt in the present legislation to address those ills, only to effect a federal takeover of what it does not already control abo...

yesterday

Trevor Usken added a discussion

What do you think of the passage of the highly contested national health bill?

CNN gave the passage of the bill one-third the space on its home page that it gave “New mom inspired to lose 71 pounds.” Is the United States apathetic to the cause? Are we doubting its reality? What do you think? We have a Focus Community member...

yesterday

maggie chicoine added 2 discussions

yesterday

David Zinger left a comment for Valerie Wallen

yesterday

Valerie Wallen left a comment for David Zinger

yesterday

David Zinger added a video

You can't stop the waves

Jon Kabat-Zinn once wrote: You can't stop the waves but you can learn to surf. I saw the video on Patti Digh's 37 days site and thought it would make a nice video for a 5 minute period of disengagement before engaging in new work.

yesterday

Chacha Camelia Benjelloun Touimy left a comment for Audrey Seidman

yesterday

David Zinger left a comment for Valerie Wallen

yesterday

Chacha Camelia Benjelloun Touimy replied to Roy Saunderson's discussion 'Free for SHRM Members - Employee Engagement Webcast'

Hi, I would like to know what are some of the advices & issues adressed during this conference about the survey design as well as making employees the owners of the process ?

yesterday