All Blog Posts Tagged 'employee' (89)

Systems of Engagement

Last month the Hay Group issued guidelines for “Engaging and Enabling Employees for Company Success” in Workspan magazine, the publication of WorldatWork. “Retaining top talent is a key concern in good times and bad, given the importance of these employees t… Continue

Added by Derek Irvine on November 30, 2009 at 10:35am — No Comments

Employee Engagement Call to Action (courtesy of David Zinger)

In my last post, I mentioned what I think of as David Zinger’s call to action on employee engagement: “Employee engagement is an experience to be lived not a problem to be solved.” So what does living employee engagement look like from David’s point… Continue

Added by Derek Irvine on November 30, 2009 at 10:32am — No Comments

The Blind Side

I highly recommend seeing The Blind Side, a movie about Baltimore Ravens’ offensive tackle, Michael Oher. It’s worth the price of the ticket alone to see Sandra Bullock’s tour-de-force performance as Michael’s adoptive mom, Leanne Tuohy. What I especially like about the movie is that it shows how the right social environment helps people thrive in life. I don’t want to give away the story so let me just say in a nutshell that it was Leanne Tuohy who reached out to Mi… Continue

Added by Michael Lee Stallard on November 28, 2009 at 11:29am — No Comments

100+ Years of Employee Engagement

In the last few months, employee engagement has been derided by some as nothing more than the latest industry buzzword or HR bandwagon that everyone is rushing to jump on as the as the as the savior of employee loyalty and productivity from the recession. What these pundits miss is two truisms about employee engagement summarized well in this Personnel Today ar… Continue

Added by Derek Irvine on November 24, 2009 at 3:46pm — No Comments

In the 21st Century every company is a brand. Every brand has a tribe that follows it. The question is whether your brand tribe is with you or against you?

New Brand Tribalism™ is an organisational and management model designed and owned by NBT Ltd. It is designed to help leaders intervene and shape the belief structures linking the key business, cultural and people drivers with the sole purpose of creating unified brand tribes, both inside and outside the organisation. It is the first of its kind. Founders are David Scott, Tim Bleszsynki, and Ebenezer Banful together with support from members of their agencies Rambutan(… Continue

Added by Eb on November 18, 2009 at 12:52pm — No Comments

Techniques for Improving Organizational Resilience

Resilience is a crucial characteristic in this unpredictable world. Trees survive terrible storms if they can bend in the wind. Species who cannot adapt to new conditions die out. The natural world’s proclivity toward flexibility is also rewarded in humans. Thomas Edison once said, “I have not failed. I’ve just found 10,000 ways that won’t work.” Eventually, resilient individuals can achieve success, sometimes after hundreds of attempts at their dream. At its core, resilience is the spark of det… Continue

Added by People Metrics on November 17, 2009 at 2:29pm — 2 Comments

Master Change, Master Engagement

What are the key factors for employee engagement? I and others have written at length on this topic. I believe one key factor for employee engagement is creating an environment in which employees want to engage through strategic appreciation of employee efforts. But there are many factors that feed a truly engaging environment. Recent research… Continue

Added by Derek Irvine on November 16, 2009 at 1:15pm — 1 Comment

Building Accountability for Employee Engagement

Cross-posted from http://abhishekmittal.com Many a times, I find that HR folks rush too fast to make employee engagement metrics a part of KPIs or balanced scorecards. The idea is that there should be a “carrot” to ensure that managers take accountability for their people, otherwise they won’t spend time on open dialogue with their teams and co-create action plans for improvement in engagement levels. I was recently asked if the carrot and stick ap… Continue

Added by Abhishek Mittal on November 6, 2009 at 2:30am — No Comments

Peter Drucker's Kind of Leader

I don't normally post on Sundays, but today I'm making an exception. Today is Frances Hesselbein's birthday and in her honor I'm posting a chapter I wrote about her from my book Fired Up or Burned Out. Mrs. Hesselbein is the chairman of the Leader to Leader Institute. Recently, she was appointed a Chair for the Study of Leadership at West Point. Mrs. Hesselbein, tha… Continue

Added by Michael Lee Stallard on November 1, 2009 at 2:22pm — No Comments

"The Employee Satisfaction Revolution" will be available on Amazon next week - We need Reviewers

If you'd like a free review copy of "The Employee Satisfaction Revolution" simply email me at: jason(dot)scott(at)gmail(dot)com and promise to post a candid review on Amazon.com in about a week when the book is available. ...or post a comment at theesrevolution.blogspot.com Thanks!

… Continue

Added by Jason Scott on October 27, 2009 at 9:47am — No Comments

Employee Well-Being

Cross-posted from http://abhishekmittal.com Towers Perrin (disclaimer: my employer) has released a new paper discussing Employee Engagement in conjunction with Employee Well-Being. Employee Well-Being has been defined as a combination of 3 important aspects of an employee’s working life: Physical Health: healt… Continue

Added by Abhishek Mittal on October 27, 2009 at 9:45am — No Comments

A study in management

A study of management From: Montreal Gazette | October 23, 2009 Henry Mintzberg's latest book, Managing, draws on observations he made of 29 managers in fields as diverse as business, government health care and the social sector. Read more at Montreal Gazette » The last question of the interview with… Continue

Added by Stephen Goldberg on October 23, 2009 at 8:54am — 1 Comment

Building Alignment and Engagement into 2010 Planning

Watson Wyatt Worldwide and WorldatWork recently issued their 2009/2010 US Strategic Rewards Report: Looking toward Recovery – Realigning Rewards and Re-Engaging Employees. The report evaluates the impact of the workforce-based actions of the recession on companies’ ability to emerge in a competitive position and able to retain top-performers in the recovery. Three key findings were: 1) Organizational restructuring ha… Continue

Added by Derek Irvine on October 15, 2009 at 8:15am — 2 Comments

Five Effective Real-World Approaches to Employee Recognition

Employee recognition has proven to be an influential factor in employee retention, engagement, and motivation. Organizations that successfully and consistently implement employee recognition enjoy long-term stability and higher profit margins. To better understand effective employee recognition, we’ve outlined five guidelines for this management strategy, along with real-world examples for each approach. 1. Tailor your recognition program to your organizational culture. No one company’s program… Continue

Added by People Metrics on October 14, 2009 at 1:00pm — No Comments

5 Keys to Employee Engagement in Customer Experience Management

CLICK HERE FOR PODCAST VERSION (4:48)

Lack of cooperation across organizations is a momentum inhibitor for customer experience management (CEM). Among best-in-class CEM practitioners, top cha… Continue

Added by Lynn Hunsaker on October 9, 2009 at 3:30pm — No Comments

Putting a Value on Engagement

Not as comprehensive or definitive as The Value and ROI in Employee Recognition research, The Economics of Engagement out of the Human Capital Institute and the Enterprise Engagement Alliance offers several interesting points on engagement, if not the practical step… Continue

Added by Derek Irvine on October 7, 2009 at 3:00pm — 7 Comments

Next new TWO things in employee engagement

There are two new things in the world of employee engagement explored in the article available via this link. Click here to get white paper. New thing #1: The conditions under which employee engagement does good Employee engagement may not be good for all employees. We find this when we begin to examine interaction effects on traditional employee engagement surveys. Interacti… Continue

Added by Theresa M. Welbourne, Ph.D. on October 4, 2009 at 9:47am — No Comments

Spoiler Alert

After 10 years of building an employee satisfaction culture at Prestwick House we surveyed our customers. Two separate groups surveyed at two different times of year and both groups responded similarly to the question,"Would you recommend this company to your colleagues?"

98% of PH customers said tha… Continue

Added by Jason Scott on October 4, 2009 at 5:49am — No Comments

Every Interaction Matters!

I am a consumer too. I consume a lot of services like banking, telecom, insurance, retail shopping, medical etc. When I look back and think what draws me repeatedly to some service providers, I realize it's not usually the product. The product is almost similar. Price could play a role, but "search" costs are high. Product and pricing are mere hygiene factors - necessary to keep you in the game. What brings me back is "People". Ultimately, all service organizations are "people businesses". Thin… Continue

Added by Abhishek Mittal on September 27, 2009 at 11:09pm — No Comments

What Motivates People?

Employee motivation is one of the key components of employee engagement. Employees who are motivated are willing to invest discretionary effort to go above and beyond the call of duty. They are more likely to go the extra mile to help the organization succeed. There are a variety of ways in which companies and managers seek to motivate their employees. Some of these succeed and some don't. I thought it will be a good idea to jot down a few basic principles or broad themes you should keep in min… Continue

Added by Abhishek Mittal on September 23, 2009 at 10:00am — No Comments

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Latest Activity

Suzanne Chadwick updated their profile

2 hours ago

Raffaela replied to Angela Wurst's discussion 'What are your thoughts on using recognition in today's economic climate? Many sources point to recognition as a strategic solution.'

I think recognising your staff becomes all the more important in today's climate of budget cuts, pressures and downsizing. We all want to feel valued, both as employees and human beings, and to have someone else say 'thank you, your continued supp...

2 hours ago

2 members updated their profile photos

2 hours ago

Jeff Klenner, Marian Madonia, CSP, Suzanne Chadwick and 1 more were featured

2 hours ago

Cindy Lohmann, Suzanne Chadwick, PJay and 4 more joined The Employee Engagement Network

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2 hours ago

Julie Fowble replied to Leigh Rivenbark's discussion 'Have you done an engagement survey?'

Hi Leigh I am an Employee Engagement Specialist in the department of Organizational Effectiveness. I work for a company about the size that you are looking for. We began kicking off employee engagement surveys last April. As of now we have a year...

3 hours ago

Bonnie Cox replied to David Zinger's discussion 'Our Next E-Book: Write One Sentence of Employee Engagement Advice for Managers or Supervisors'

... master the art of asking questions!

10 hours ago

Ryan Paugh replied to David Zinger's discussion 'Our Next E-Book: Write One Sentence of Employee Engagement Advice for Managers or Supervisors'

Teach your employees how to Manage Up: Some people think this is brown nosing, but it's really about helping your boss understand who you are.

10 hours ago

Paul M. Mastrangelo updated their profile

10 hours ago

James Robbins replied to Angela Wurst's discussion 'What are your thoughts on using recognition in today's economic climate? Many sources point to recognition as a strategic solution.'

Angela, I think recognition is always essential but we have to look at the deeper reason why. Reward and recognition confirms value. Every human being wants to know, "Does my life matter?" This is the questions we help answer when we reward and re...

10 hours ago

Raffaela replied to David Zinger's discussion 'Our Next E-Book: Write One Sentence of Employee Engagement Advice for Managers or Supervisors'

Be real, don't use jargon, and be honest. If something is going to hurt people would rather be prepared!

11 hours ago