A
report out of the UK reveals how thinly stretched the employee/employer contract is becoming as the effects of the recession linger in organizations.
The study from the Hay Group highlights that a large majority of employees are choosing to work longer hours, often without pay, to get the job done after teams have been decimated by layoffs. Some would hail these examples of increase…
Continue
Added by Derek Irvine on December 7, 2009 at 2:00pm —
5 Comments
I think we all generally agree that engaged employees are a powerful force for delivering company success. I think we all also agree that you cannot force employees to engage. You can, however, create work environments and cultures in which employees want to engage and give their best.
So what can you to create such an engaging culture or environment?
Gallup research released earlier th…
Continue
Added by Derek Irvine on December 1, 2009 at 4:06pm —
No Comments
Last month the
Hay Group issued guidelines for
“Engaging and Enabling Employees for Company Success” in Workspan magazine, the publication of
WorldatWork.
“Retaining top talent is a key concern in good times and bad, given the importance of these employees t…
Continue
Added by Derek Irvine on November 30, 2009 at 10:35am —
No Comments
In my
last post, I mentioned what I think of as
David Zinger’s
call to action on employee engagement:
“Employee engagement is an experience to be lived not a problem to be solved.”
So what does living employee engagement look like from David’s point…
Continue
Added by Derek Irvine on November 30, 2009 at 10:32am —
No Comments
In the last few months, employee engagement has been derided by some as nothing more than the latest industry buzzword or HR bandwagon that everyone is rushing to jump on as the as the as the savior of employee loyalty and productivity from the recession. What these pundits miss is two truisms about employee engagement summarized well in this
Personnel Today ar…
Continue
Added by Derek Irvine on November 24, 2009 at 3:46pm —
No Comments
What are the key factors for employee engagement? I and others have written at length on this topic. I believe one key factor for employee engagement is creating an environment in which employees want to engage through strategic appreciation of employee efforts. But there are many factors that feed a truly engaging environment.
Recent research…
Continue
Added by Derek Irvine on November 16, 2009 at 1:15pm —
1 Comment
Watson Wyatt Worldwide and WorldatWork recently issued their 2009/2010 US Strategic Rewards Report:
Looking toward Recovery – Realigning Rewards and Re-Engaging Employees. The report evaluates the impact of the workforce-based actions of the recession on companies’ ability to emerge in a competitive position and able to retain top-performers in the recovery. Three key findings were:
1) Organizational restructuring ha…
Continue
Added by Derek Irvine on October 15, 2009 at 8:15am —
2 Comments
Not as comprehensive or definitive as
The Value and ROI in Employee Recognition research,
The Economics of Engagement out of the Human Capital Institute and the Enterprise Engagement Alliance offers several interesting points on engagement, if not the practical step…
Continue
Added by Derek Irvine on October 7, 2009 at 3:00pm —
7 Comments
In a
recent article in
BusinessWeek, Michelle Conlin wrote well on the link between employee engagement and the bottom line, citing examples from
Campbell Soup, Best Buy and JC Penney.
But it’s her final point, based on an example from Stryker, a medical technology company, that is…
Continue
Added by Derek Irvine on September 9, 2009 at 9:20am —
16 Comments
I just watched a terrific presentation by
Dan Pink, author of
A Whole New Mind, The Adventures of Johnny Bunko and
Free Agent Nation (and coming in December,
Drive: The Surprising Truth about What Motivates Us). Succinctly and humorously, Da…
Continue
Added by Derek Irvine on September 5, 2009 at 9:04am —
3 Comments
Who is responsible for employee engagement? Knee-jerk reaction – HR. But what happens when the HR person responsible for engagement is no longer engaged? In this
sad post, Venting HR Guy says:
"I'm mentally done. I'm burned out. I'm crispy. Stick a monster-sized fork in me and call it a day. What do you do to cure burn out? And who's failing who here? But whose job is it to engage the guy who's in ch…
Continue
Added by Derek Irvine on August 31, 2009 at 11:53am —
3 Comments
This week I wrote on the
MacLeod Survey's definition of engagement,
Aberdeen's recent definition and now Blessing White's. These posts have generated great discussion. Curious what the network thinks of this one...
BlessingWhite’s recent advice to…
Continue
Added by Derek Irvine on August 28, 2009 at 3:50pm —
1 Comment
Continuing our look at recent industry research Aberdeen Group just issued
“Beyond Satisfaction: Engaging Employees to Retain Customers.” A few interesting tidbits from the report:
Following up on my comments in
Monday’s post that there is no single definition for engageme…
Continue
Added by Derek Irvine on August 26, 2009 at 3:38pm —
No Comments
The
MacLeod employee engagement report (official title – “Engaging for Success: Enhancing Performance through Employee Engagement”) came out last month. While there was a quick burst of news articles and blogger response to the report, I wanted to sit back, fully digest the report and reaction to it. Common themes from comments include: (1) there’s nothing new here; (2) there are not enough concrete examples of how to build…
Continue
Added by Derek Irvine on August 24, 2009 at 9:55am —
5 Comments
In my
last post, I shared more tips for what to measure to determine employee engagement levels and program success. Today, I want to talk a bit about when you should measure. The timing of measurement is critical because results can be so easily manipulated depending on when you establish metrics and then measure against them.
Jacqueline Kosecoff, chief executive of Prescription Soluti…
Continue
Added by Derek Irvine on August 6, 2009 at 9:15am —
3 Comments
Two common questions when it comes to measuring employee engagement are
what do you measure and
when do you measure it. In this post I’ll be addressing what to measure; my next post will speak to when.
I’ve written before on
best practices for what to measure and also have a…
Continue
Added by Derek Irvine on August 6, 2009 at 9:00am —
1 Comment
I am recently enamored of Steve Kerr’s new book
Reward Systems: Does Yours Measure Up? Steve is currently the Chief Learning Officer at Goldman Sachs and served previously in the same position at General Electric under Jack Welch. You may be more familiar with his oft-cited article on recognition rewards:…
Continue
Added by Derek Irvine on August 4, 2009 at 3:56pm —
No Comments
Some recent research points to interesting effects of the recession on employee satisfaction and engagement.
A
CIPD survey found employee satisfaction has risen among UK employees since 2006, but CIPD notes, “but this could be the employee opinion survey equivalent of a fixed grin.”
And HR consultancy…
Continue
Added by Derek Irvine on June 22, 2009 at 8:10am —
3 Comments
The BRIC block – Brazil, Russia, India, and China – have been all over the media for a few years now for the strength and rapid growth of their economies and the perceived threat that holds for “old” economic strongholds in the U.S. and Europe. Now Brazil and India add another strength – their ability to engage and motivate their teams.
Kenexa recently announced these two nations to have highest levels of employee engagement an…
Continue
Added by Derek Irvine on May 27, 2009 at 2:18pm —
3 Comments
Several studies are reporting increased levels of engagement.
The
Sunday Times reported the employees at the companies that appear on the Best Companies to Work For list:
“Employee engagement remained steady at 71%. Workers are still as committed and motivated as they were and some even more so. Although people are worried about job security they are not blaming their company for…
Continue
Added by Derek Irvine on May 8, 2009 at 2:46pm —
4 Comments