Zane Safrit's Blog (6)

Ricardo Semler: The King of Employee Engagement

Ricardo Semler is the CEO of SEMCO, SA. During his tenure the company has grown from $4 million in sales to over $200 million in sales. How'd he do it? He didn't. The employees did. Workers choose their own salaries, set their own hours, and have no job titles....Let that sink in for a moment. Then let the results sink in: 50-fold growth in revenue over a 20-year period. Here's a short video interview with him at KarmaTube. And here's a… Continue

Added by Zane Safrit on February 18, 2009 at 10:58am — 5 Comments

Ebook: The Collaborative Hiring Process

You can download it for free here. And if you do, let me know your thoughts. This is my first ebook. And this is THE community for creating engaged employees. The book's goal is to help other small businesses create… Continue

Added by Zane Safrit on November 5, 2008 at 9:09pm — No Comments

Matt Homann: Tips to Engage Employees

Matt Homann (www.nonbillablehour.com) shared some great ideas and practices about innovation and how to generate it by empowering and engaging your employees. "A tidal wave of permission" was my favorite quote. You can listen at www.blogtalkradio.com/zane-safrit. Here's my notes from our talk: http://zanesafrit.typepad.com/zane_safrit/2008/07/matt-homann-tod.html Continue

Added by Zane Safrit on July 19, 2008 at 8:24am — No Comments

Saving "Their" Mill

There's a great story at BoomTown USA blog titled A New Paper Mill. And besides the fact that it's the first paper mill in 30 years to open, the story's really about 2 employees who were determined to keep their paper mill alive, in town. And for a few years, their efforts alone kept the mill's facilities on life support until the original owner found a way to re-invest and re-open the mill with 97 other people in… Continue

Added by Zane Safrit on June 13, 2008 at 11:48am — No Comments

Happy Employees = Happy Customers

That's no real news to this community. Still, it's nice to see this connection being documented with research and shared on the 'net. MyCustomer.com: Do Happy Employees Make Customers? In a word...YES. Continue

Added by Zane Safrit on May 26, 2008 at 1:36pm — No Comments

David Zinger on BlogTalk Radio

David Zinger's going to join me today on my weekly BlogTalk Radio show. You can listen live via streaming at http://www.blogtalkradio.com/zane-safrit. The show starts at 9:30 AM Central. I invited David to join me and share his thoughts on Employee Engagement and it's role in creating WOM, word-of-mouth from customer evangelists. As CEO for Conference Calls Unlimited, I found word-of-mouth from customer evangelists allowed the company to grow while facing competitors with deeper pockets for ad… Continue

Added by Zane Safrit on May 14, 2008 at 8:00am — No Comments

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Michelle M. Smith, CPIM, CRP replied to David Zinger's discussion 'Our Next Free E-Book: Write One Sentence of Employee Engagement Advice for Managers or Supervisors'

The most important priority for leaders is to cultivate, appreciate, and leverage the vast untapped potential of every employee in their organizations.

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Barry Phegan replied to David Zinger's discussion 'Our Next Free E-Book: Write One Sentence of Employee Engagement Advice for Managers or Supervisors'

If you focus on engagement, productivity will follow. If you focus on productivity, you may not get it. To begin engagement, sit down with each employee for 40-60 minutes, privately, quietly, and confidentially, and get to know them better -- thei…

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Faye Schmidt added a discussion

How often should engagement be measured?

I'd appreciate hearing from others on best practices regarding the frequency of employee engagement surveys. I've seen lots of debates on what is the best interval to use for regular measurement and it wouuld help if you could share how often you do…

2 hours ago