The Employee Engagement Network

Have you considered the different forms of employee recognition? I don’t mean incentives vs. rewards, etc. I mean the different types of recognition employees (at all levels) need. Gallup recently released a report on Building Engagement in This Economic Crisis. James K. Harter, Ph.D, Gallup’s chief scientist of workplace management and well-being, put it this way:

"In good times, employee engagement is the difference between being good and being great. In bad times, it's the difference between surviving and not. In good times and bad, low engagement reduces performance and profit. And under the current circumstances, many companies can't afford to let those drop."

So what are these different types of recognition employees need? From Gallup’s “tips to help managers keep employees focused and engaged,” I see five types of recognition:

1) Recognition of effort – what we commonly understand as recognition for employees who go above and beyond expectations.

2) Recognition of skills and talents – noticing what each employee is good at and prefers to do, then giving them the opportunity to do it.

3) Recognition of the need for focus and direction – helping employees overcome the rampant rumors and focus on what you need them to do.

4) Recognition of personal needs – showing your employees you care about their well being by taking the time to understand them and their unique needs.

5) Recognition of the need to grow and develop – understanding employee needs to continue to learn something new and follow a career path in your company.

Engauge, an employee engagement consultancy in the U.K., gives us one more type:

6) Recognition of the need to let off steam – realizing your most engaged employees are also the ones who care the most. When things don’t go as they planned, they need to let off steam and sometimes will do so in an enthusiastic if not politic manner.

What other types of recognition are there? What type of recognition do you need?

Tags: motivation, recession, recognition

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David Zinger Comment by David Zinger on April 27, 2009 at 4:45pm
Derek,

I appreciate re-cognition. That the other person sees what I am doing and how I am being and thinks about me in a different way. I teach courses on influence and many participants want to quickly know how they can influence another. I usually ask just one question to begin: Are you open to being influenced (re-cognition) by the person you are attempting to influence. I believe what I am talking about here is a mental re-cognition.

David

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Understand every member of your teams motivation, align their aspirations to a clearly communicated business direction, give them all the tools to do the job and then empower them to deliver.
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Care for people around you and get to know who they are, what strengths they bring and what's important to them.
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Every day do a quick maintenance check. Do people know Why?, How?, When? and What? they are doing and are they free to ask these questions of you?.
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Check your own engagement regularly. You need support, recognition and inspiration as much as your employees, in order provide an environment that will engage your people fully.
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Engagement is a relationship that requires regular maintenance.
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Start from where they are at.
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Reach out to their hearts and values. Look beyond the Employee ID number and make a genuine effort to see and hear the person.
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Open yourself to influence by others and they will open themselves to your influence.
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Don't just listen to your people but also act on what they're telling you.
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Only hire people with passion for what they do; create a work environment that fosters and facilitates the expression of that passion and use a communication style that makes it safe to stretch, fail and grow.
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Assist each employee to understand the deeper purpose of his or her work - who or what cause is it helping - and why.
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Be congruent and transparent, say what you mean and do what you say.
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Managers or Supervisors can engage employees by demonstrating little acts of kindness for absolutely no reason at all. eg. Can I help you carry that? Is there anything I can get for you? etc. etc.
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