The Employee Engagement Network

Employee Engagement For All - Hosted by David Zinger

Jon Smith Male
Atlanta, GA, United States
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David Zinger left a comment for Jon Smith Jul 22
Jon Smith left a comment for David Zinger Jul 12
Jon Smith left a comment for Tim Wright Jul 12
Jon Smith's profile changed Jul 12
Tim Wright left a comment for Jon Smith Jul 11
Jon Smith's profile changed Jul 11
Jon Smith joined The Employee Engagement Network. Leave a Comment for Jon Smith. Jul 11

Profile Information

About Me: (Please let us know about you and also add a picture to your profile).
I manage a 15 member technical support group that provides customer support to over 450 insurance agencies who use our content management software. Our organization is based on the Raving Fan philosophy. Goal #1 is Raving Fans, but goal #2 is Raving Employees, then comes revenue. With our goals being structured this way, we have to be focused on employee engagement to ensure we meet goal #1. When your employees are engaged, your customers are raving fans.

I live in Atlanta, GA with my wife and enjoy great books and films.
What is your involvement in employee engagement?
I am a manager who is always looking for better ways to engage my team.
Where are you located?
Atlanta, GA

Comment Wall (2 comments)

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At 3:20pm on July 22nd, 2008, David Zinger said…
Jon:
I want to welcome you to the network and I appreciate your use of Raving Fans. Sheldon Bowles, one of the writers, is from Winnipeg Manitoba where I also live. I look forward to reading about your involvement and experiences in employee engagement.
David
At 6:03pm on July 11th, 2008, Tim Wright said…
Jon

I love your answer to "What is your involvement...?"

I'm glad you've joined us! Let's share some how-to thoughts from the manager's perspective.

Tim
 
 

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