Zane Safrit's Page

Matt Homann (www.nonbillablehour.com) shared some great ideas and practices about innovation and how to generate it by empowering and engaging your employees. "A tidal wave of permission" was my favorite quote. You can listen at www.blogtalkradio.com/zane-safrit. Here's my notes from our talk: http://zanesafrit.typepad.com/zane_safrit/2008/07/matt-homann-tod.html

There's a great story at BoomTown USA blog titled A New Paper Mill. And besides the fact that it's the first paper mill in 30 years to open, the story's really about 2 employees who were determined to keep their paper mill alive, in town. And for a few years, their efforts alone kept the mill's facilities on life support until the original owner found a way to re-invest and re-open the mill with 97 other people in… Continue

That's no real news to this community. Still, it's nice to see this connection being documented with research and shared on the 'net. MyCustomer.com: Do Happy Employees Make Customers? In a word...YES.

David Zinger's going to join me today on my weekly BlogTalk Radio show. You can listen live via streaming at http://www.blogtalkradio.com/zane-safrit. The show starts at 9:30 AM Central. I invited David to join me and share his thoughts on Employee Engagement and it's role in creating WOM, word-of-mouth from customer evangelists. As CEO for Conference Calls Unlimited, I found word-of-mouth from customer evangelists allowed the company to grow while facing competitors with deeper pockets for ad… Continue